topic Re: Locked Out in Get Support

Locked Out

ihatepizzas — Wed, 05 Jan 2022 22:02:38 GMT

Hi,

I entered my password incorrectly too many times and I have to contact a Public Mobile representative. Where and how can I contact them?

Thank you

Re: Locked Out

dabr — Thu, 28 Jan 2021 19:16:03 GMT

@ihatepizzas wrote:
Hi,

I entered my password incorrectly too many times and I have to contact a Public Mobile representative. Where and how can I contact them?

Thank you

@ihatepizzas Submit a ticket via chatbot bubble bottom right of screen or send private message to Moderator_Team via the envelope icon top right. You can retry your password in a few minutes, clear your cache/cookies and use private/incognito mode.

Re: Locked Out

dabr — Thu, 28 Jan 2021 19:24:40 GMT

@ihatepizzas Just a reminder that if you asked for a password reset from the moderators, the reset email usually arrives within minutes and has 2 hour expiry window to be used. So keep an eye on your email/message inbox including junk mail.