topic The client is not available in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/14973#M42987 <P>My account is still active but can not make phone call or receive one since this morning. When someone call, they got messasge: the client is not available. do you know what's wrong and how to fix? thanks.</P> Tue, 04 Jan 2022 18:37:11 GMT shirleyxunyuan 2022-01-04T18:37:11Z The client is not available https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/14973#M42987 <P>My account is still active but can not make phone call or receive one since this morning. When someone call, they got messasge: the client is not available. do you know what's wrong and how to fix? thanks.</P> Tue, 04 Jan 2022 18:37:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/14973#M42987 shirleyxunyuan 2022-01-04T18:37:11Z Re: The client is not available https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/14976#M42988 Hello,<BR /><BR />In many cases, simply removing the SIM card while the phone's power is off, and then reinserting it a few minutes later, resolves such problems.<BR /><BR />Please try that, and then return here with a status update.<BR /><BR />Thanks. Sun, 07 Jun 2015 21:27:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/14976#M42988 Martin 2015-06-07T21:27:02Z Re: The client is not available https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/15024#M42989 <P>I would def do what was suggested and also check your my account to make sure it is actually still active and up to date <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 08 Jun 2015 13:20:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/15024#M42989 hunnybunny 2015-06-08T13:20:48Z Re: The client is not available https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/15050#M42990 Any updates? Mon, 08 Jun 2015 14:30:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-client-is-not-available/m-p/15050#M42990 DK 2015-06-08T14:30:19Z