topic One month free service ? in Get Support

One month free service ?

harryh — Wed, 05 Jan 2022 22:00:25 GMT

Hi - New user of Public Mobile. All seems good so far.

However, having purchased a SIM from you, I then received an e-mail from you on 14th January telling me to activate a new plan before 15th January, in order to get one month free. I activated a new plan ($45/m) on 14th January, but can't see any sign of a credit to my account for this ?

Could someone please clarify ?

Cheers.

Re: One month free service ?

kb_mv — Mon, 25 Jan 2021 20:01:36 GMT

@harryh wrote:
Hi - New user of Public Mobile. All seems good so far.

However, having purchased a SIM from you, I then received an e-mail from you on 14th January telling me to activate a new plan before 15th January, in order to get one month free. I activated a new plan ($45/m) on 14th January, but can't see any sign of a credit to my account for this ?

Could someone please clarify ?

Cheers.

@harryh As per the terms of the promo, if you met all the requirements, it will be credited to your account within 30 days. Welcome to PM.

Re: One month free service ?

harryh — Mon, 25 Jan 2021 20:03:03 GMT

OK, many thx..