topic Re: https://activate.publicmobile.ca/ isn't loading? in Get Support

https://activate.publicmobile.ca/ isn't loading?

chadmilbrandt — Wed, 05 Jan 2022 21:59:09 GMT

I'm trying to activate my sim on https://activate.publicmobile.ca/

The website won't load. It's a blank page. I've tried Firefox, Chrome, Safari, Internet Explorer, and Edge, both in normal browsing mode and regular. I've even tried using a VPN. It's not working. How can I activate my sim?

Re: https://activate.publicmobile.ca/ isn't loading?

kb_mv — Sat, 23 Jan 2021 21:07:25 GMT

@chadmilbrandt wrote:
I'm trying to activate my sim on https://activate.publicmobile.ca/
The website won't load. It's a blank page. I've tried Firefox, Chrome, Safari, Internet Explorer, and Edge, both in normal browsing mode and regular. I've even tried using a VPN. It's not working. How can I activate my sim?

@chadmilbrandt It appears to be down. Give it an hour and try again. I haven't seen these sorts of outages go on too long. Welcome to PM.

Re: https://activate.publicmobile.ca/ isn't loading?

chadmilbrandt — Sat, 23 Jan 2021 21:08:54 GMT

Ok, will do. Thank you.

I hope this isn't normal! I might be regretting my decision to switch...

Re: https://activate.publicmobile.ca/ isn't loading?

kb_mv — Sat, 23 Jan 2021 21:11:24 GMT

@chadmilbrandt wrote:
Ok, will do. Thank you.

I hope this isn't normal! I might be regretting my decision to switch...

@chadmilbrandt I save way more money than the occasional glitch (which let's be honest, happens everywhere online) causes a waste of my time. If you are concerned, you haven't switched yet....

Re: https://activate.publicmobile.ca/ isn't loading?

chadmilbrandt — Sat, 23 Jan 2021 21:18:29 GMT

Thank you, that's reassuring. Although, I've already cancelled my other service 😑😅

Re: https://activate.publicmobile.ca/ isn't loading?

softech — Sat, 23 Jan 2021 21:23:07 GMT

@chadmilbrandt wrote:
Ok, will do. Thank you.

I hope this isn't normal! I might be regretting my decision to switch...

yes.. still down..

in terms of if this is normal or not, honest.. I don't see this site down a lot. and many sites have the same outage occasionally, not just PM. But the phone service itself is solid.. as good as Telus 🙂

Re: https://activate.publicmobile.ca/ isn't loading?

will13am — Sat, 23 Jan 2021 21:24:27 GMT

@chadmilbrandt wrote:
Thank you, that's reassuring. Although, I've already cancelled my other service 😑😅

I hope you were not planning on porting your number over to this service. If you want to do that, you need to keep the old service active.

Re: https://activate.publicmobile.ca/ isn't loading?

dlambro — Sat, 23 Jan 2021 21:34:45 GMT

It's working now, I just tried it on Safari:

https://activate.publicmobile.ca

Re: https://activate.publicmobile.ca/ isn't loading?

dlambro — Sat, 23 Jan 2021 21:35:57 GMT

Hi,

It's working now, try the link below,

https://activate.publicmobile.ca

Re: https://activate.publicmobile.ca/ isn't loading?

kbetson — Sat, 23 Jan 2021 22:01:39 GMT

Still not working for me, anyone else?

Re: https://activate.publicmobile.ca/ isn't loading?

kb_mv — Sat, 23 Jan 2021 22:09:16 GMT

@kbetson wrote:
Still not working for me, anyone else?

@kbetson @chadmilbrandt Mine works now

Re: https://activate.publicmobile.ca/ isn't loading?

chadmilbrandt — Mon, 25 Jan 2021 15:51:38 GMT

Thanks all! It's worked for me, too 🙂