topic Re: Samsung galaxy s4 mpbile network issue in Get Support

Samsung galaxy s4 mpbile network issue

Jrt9002 — Wed, 05 Jan 2022 21:54:56 GMT

i just changed my phone iphone to samasung galaxy s4 from iphone 7.

when i put my sim card i could not find any mobile networks i search automatically also i tried with rogers and telus

what settings i need to do for mobile networks and internet networks

Model: samsung galaxy s4

Sub-model: SGH-i337M

Re: Samsung galaxy s4 mpbile network issue

Dunkman — Mon, 18 Jan 2021 18:22:42 GMT

@Jrt9002

Is your account status active or suspended? Is it possiible that your phone is locked?

Reboot your phone. Maybe try a network reset of the phone.

Re: Samsung galaxy s4 mpbile network issue

Jrt9002 — Mon, 18 Jan 2021 18:23:56 GMT

how can i check my phone is locked or unlocked?

Re: Samsung galaxy s4 mpbile network issue

Jrt9002 — Mon, 18 Jan 2021 18:24:43 GMT

My account is already active

Re: Samsung galaxy s4 mpbile network issue

Dunkman — Mon, 18 Jan 2021 18:28:25 GMT

@Jrt9002 wrote:
how can i check my phone is locked or unlocked?

@Jrt9002

When you put the SIM card in phone or reboot with the SIM card, the phone will ask for unlock code.

Re: Samsung galaxy s4 mpbile network issue

Jrt9002 — Mon, 18 Jan 2021 18:40:18 GMT

yes they asked for unlock code but i hit dismiss

Re: Samsung galaxy s4 mpbile network issue

computergeek541 — Mon, 18 Jan 2021 21:10:17 GMT

@Jrt9002 wrote:
yes they asked for unlock code but i hit dismiss

It was the SIM Network Unlock PIN asked for? If it was, you won'f be able to use this phone at Public Mobile untl you get that code. The original carrier can provide the unlock code.