topic Re: unregistered in Get Support

unregistered

Finesse — Wed, 05 Jan 2022 21:54:18 GMT

My friend has just activated his mobile phone number, but the phone card shows that he has not registered on the Internet. What is the reason?

Re: unregistered

computergeek541 — Sun, 17 Jan 2021 20:00:04 GMT

@Finesse wrote:
My friend has just activated his mobile phone number, but the phone card shows that he has not registered on the Internet. What is the reason?

Phone calls and text messaging work? I think that this is likely to be an issue with the APN settings on the phone. I would suggest taking a look at this site: Set up data on an Android phone (publicmobile.ca)

From that link, the settings of are shown:

"Name: Public Mobile

APN: sp.mb.com

MMSC proxy: 74.49.0.18

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS port: 80

MCC: 302

MNC: 220"

You may also need to set the APN type to default,mms on some Android devices (if you're using one).

Re: unregistered

HALIMACS — Sun, 17 Jan 2021 21:09:26 GMT

@Finesse

Do you possibly mean your friend hasn't registered for a self- serve account?

If so, they can do do here:

Public Mobile - Register

Re: unregistered

SethPenner — Thu, 28 Jan 2021 23:37:41 GMT

Do you mean that texts and phone calls work, but they aren't able to use their data? If so, I had the same issue when I first registered for Public Mobile. I contacted a Mod and they quickly resolved the issue!

Re: unregistered

srlawren — Fri, 29 Jan 2021 00:33:29 GMT

@Finesse did you mean it says it's not registered on the network? If so: what is the device's make and model? Did your friend previously use the phone with Rogers/Fido/Chatr and could it have come from outside of Canada originally?