topic Samsung s21 ultra in Get Support

Samsung s21 ultra

Jtbajwa — Wed, 05 Jan 2022 21:54:00 GMT

Wondering if this phone will be compatible with public?

Re: Samsung s21 ultra

kb_mv — Sat, 16 Jan 2021 22:57:28 GMT

@Jtbajwa wrote:
Wondering if this phone will be compatible with public?

@Jtbajwa As Telus is offering it for sale, the answer is yes.

Re: Samsung s21 ultra

esjliv — Sat, 16 Jan 2021 23:08:33 GMT

Yes 🙂

i have the A21s - works great! 🙂

Re: Samsung s21 ultra

HALIMACS — Sat, 16 Jan 2021 23:11:18 GMT

@kb_mv @esjliv

Wouldn't virtually all phones manufactured within the past 4-5 years be compatible on the PM network?

Or are there some models to avoid??? Wonder if anyone is up to speed on this.

Re: Samsung s21 ultra

esjliv — Sat, 16 Jan 2021 23:16:38 GMT

Hello @HALIMACS,

I would not be totally comfortable saying that.

Watch out for the model of each phone and whether they are International versions. These things could tip the scale either way.

Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

https://www.publicmobile.ca/en/bc/get-help/articles/where-to-buy-a-compatible-phone

Re: Samsung s21 ultra

kb_mv — Sat, 16 Jan 2021 23:21:37 GMT

@HALIMACS I'm with @esjliv on this one. There are numerous versions of a lot of phones. If you are buying one from overseas I would double check the freqs before putting down the cash.

Re: Samsung s21 ultra

Anonymous — Sat, 16 Jan 2021 23:29:03 GMT

Which applies to the thread title too.

Re: Samsung s21 ultra

darlicious — Sun, 17 Jan 2021 00:12:57 GMT

@HALIMACS

Any new release phone that is the canadian version (and for the most part north american versions) will be compatible unless its esim only which I don't think exist but hey what do I know?

Re: Samsung s21 ultra

HALIMACS — Sun, 17 Jan 2021 00:25:24 GMT

You know plenty, @darlicious , thanks.

Guess when I saw an earlier response about overseas models, I presumed ALL phones are made overseas. Key here is that the phones are manufactured for different regions I guess - so that all makes sense.

I guess the definitive measures are the frequency bands/ranges to ensure compatibility.

Re: Samsung s21 ultra

tofu_101 — Wed, 03 Mar 2021 01:56:17 GMT

@esjliv

Does it mean the A20S works too? Can't find it on their list.

Thx

Re: Samsung s21 ultra

HALIMACS — Wed, 03 Mar 2021 01:59:00 GMT

@tofu_101 wrote:
Does it mean the A20S works too? Can't find it on their list.
Thx

The list is not exhaustive.

I'm sure it'll work. If you want to be 100% sure, and you know someone currently on PM, borrow their SIM card, slip into phone and see if you can call & text.

Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS)

That device shows as: (from Samsung Galaxy A20s - Full phone specifications (gsmarena.com)

3G bands	HSDPA 850 / 900 / 1900 / 2100 - SM-A207F/DS
	HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - SM-A207M/DS
4G bands	1, 2, 3, 5, 7, 8, 20, 28, 34, 38, 39, 40, 41 - SM-A207F/DS
	1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 20, 28, 38, 40, 41, 66 - SM-A207M/DS
Speed	HSPA 42.2/5.76 Mbps, LTE-A

Re: Samsung s21 ultra

esjliv — Wed, 03 Mar 2021 02:04:36 GMT

Hi @tofu_101

I have a "Samsung Galaxy A20s A207/DS, 32GB/3GB RAM Dual SIM 6.5''HD" currently with Public Mobile.

This one works just fine. 🙂

Re: Samsung s21 ultra

Anonymous — Wed, 03 Mar 2021 02:15:13 GMT

@tofu_101 : It's important to get down to specific submodels too. Maybe you have a phone from Nigeria or something that might not be compatible itself while other A20s models are.

Re: Samsung s21 ultra

tofu_101 — Wed, 03 Mar 2021 18:51:00 GMT

@Anonymous How can i confirm if it's compatible? I got the phone for my dad from Bestbuy.

Re: Samsung s21 ultra

Anonymous — Wed, 03 Mar 2021 18:55:26 GMT

@tofu_101 : If you bought it new from a Canadian retailer then they would have no interest in selling a phone that wouldn't work at pretty much any Canadian provider. Find the specific model designation like esjliv gave. My A31 is SM-A315F/DS.

If you found it online via Bestbuy from a seller then who knows.

Re: Samsung s21 ultra

tofu_101 — Wed, 03 Mar 2021 20:20:15 GMT

@esjliv thanks, that's exactly the same one my dad is using.

Re: Samsung s21 ultra

clipitar — Sun, 05 Sep 2021 15:45:41 GMT

Is the Samsung S21 Works with Public Mobile Network ?Thank you

Re: Samsung s21 ultra

Triguy — Sun, 05 Sep 2021 15:48:00 GMT

Yes, it is compatible with PM as long as it is the North American version.

Re: Samsung s21 ultra

clipitar — Sun, 05 Sep 2021 15:50:58 GMT

Where can I find out this information ? Thank you

Re: Samsung s21 ultra

Anonymous — Sun, 05 Sep 2021 15:57:03 GMT

@clipitar : It's not very obvious but there's a disclaimer under that checker that lists the frequencies needed. Talk needs 3G etc. Text and data can work on either 3G or 4G.

Then you find the specs for the phone and see if it covers those frequencies. Either the manufacturer. Or gsmarena is an excellent source.

Edit: and also, why would a retailer sell a product that doesn't work in their market. Pretty much all phones sold in Canada will be compatible. Other than small stores or off-brands. Samsung is not an off-brand.