topic Re: Free month of service if you activate by Jan 15 didn't work in Get Support

Free month of service if you activate by Jan 15 didn't work

laurabellee — Wed, 05 Jan 2022 21:52:41 GMT

Hi,

I activated by January 14th before midnight on the 15th of January but it is charging my credit card for the plan even though I used the email I had entered for the promo. How can I get my charge reversed or the promotion as advertised honoured please? Thanks!

🙂 Laurabellee

Re: Free month of service if you activate by Jan 15 didn't work

HALIMACS — Fri, 15 Jan 2021 03:45:09 GMT

Hi @laurabellee

The promotion adds the amount of your plan as a credit within 30 days.

It will effectively cover your 2nd month of service.

Re: Free month of service if you activate by Jan 15 didn't work

laurabellee — Fri, 15 Jan 2021 03:53:34 GMT

Oh that's awesome. Thanks for helping me out.