topic Re: forgot email associated with my account in Get Support

forgot email associated with my account

jassandhu12 — Wed, 05 Jan 2022 21:52:08 GMT

i forgot the email associated with my account and need to setup my new pre-authorization payment. How can i do this

Re: forgot email associated with my account

Jb456 — Thu, 14 Jan 2021 21:14:16 GMT

@jassandhu12 Well first off. Public Mobile does not offer pre-authorized payments. Payments are 30 days and you can use auto-pay which basically charges your credit card at payment due date. You receive a $2 reward every 30 days for this.

To start auto-pay. Once you get access to your account click "Payment" then "Manage auto-pay"

If you forgot your email contact mods to gain access back to your account.

Or private message at link below

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: forgot email associated with my account

HALIMACS — Thu, 14 Jan 2021 21:32:17 GMT

Hi @jassandhu12

In my books, pre-authorized payment is the same as auto-payment, which is what Public Mobile calls it.

Your e-mail address could be the one you're using for the Community.

To find that one, click on your airplane icon in upper right corner, go to My Profile, scroll down to Private Statistics, and below that is your e-mail. Could THAT be your self-serve e-mail?

Re: forgot email associated with my account

mimmo — Thu, 14 Jan 2021 21:40:46 GMT

try the forgot password with your various emails. You will get an error or if a valid email is entered then it will take you to the next step. And thus finding out your login email