topic Wrong Email in Get Support

Wrong Email

BrierD — Wed, 05 Jan 2022 21:50:19 GMT

I used the wrong email address to set up this account.....now I can't activate my phone. Please help.

Re: Wrong Email

Jb456 — Tue, 12 Jan 2021 21:44:28 GMT

@BrierD

Contact mods.

Or private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Wrong Email

_Daniel_ — Tue, 12 Jan 2021 22:19:40 GMT

Hmm, I think the community area is more a forum with a separate "forum account" versus the account you setup for "self-serve" (account/SIM activation, billing, usage history, etc).

Are you talking about having setup your "community/forum" account with the wrong email, or your "self-serve" account?

If community, you may just be able to recreate a new forum account linked to the right email.

But if your talking about your "self-serve" account, then I think opening a ticket like @Jb456 mentioned is your best bet.

Re: Wrong Email

Jb456 — Tue, 12 Jan 2021 22:21:12 GMT

@_Daniel_

Self serve mods need to be contacted.

Community forums you can change it yourself by clicking your avatar top of forums and selecting my settings.