topic I am getting an Invalid Sim Error in Get Support

I am getting an Invalid Sim Error

flaiman01 — Wed, 05 Jan 2022 21:50:09 GMT

I keep getting the Invalid SIM error when trying to connect I triple checked that it is the correctnumber. I need to register today to qualify to the promo. My SIM didn't arrived until Saturday, please help me.

Re: I am getting an Invalid Sim Error

Jb456 — Tue, 12 Jan 2021 18:34:25 GMT

@flaiman01 wait an hour then try again in incognito mode. As system locks card for 50 min.

Or even easier. Use live chat to speak to a real human. Only for activations.

https://chat.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

Don't forget to use a referral code for a $10 sign-up bonus.

Re: I am getting an Invalid Sim Error

will13am — Tue, 12 Jan 2021 18:34:42 GMT

@flaiman01 , please delete browser cache, wait an hour for the previous session to expire and then try again from the beginning.