topic Re: 5g Promo in Get Support

5g Promo

Domgodess — Wed, 05 Jan 2022 21:49:57 GMT

Is the 5g Promo only for new activations? Can I, as a loyal customer, have access to this promotion?

Re: 5g Promo

esjliv — Tue, 12 Jan 2021 03:37:03 GMT

@Domgodess ,

Sorry new activations only.

😕

Re: 5g Promo

darlicious — Tue, 12 Jan 2021 03:39:48 GMT

@Domgodess

Did you not get the holiday 2gb data add on and the 500 international long distance minutes add on?

Re: 5g Promo

HALIMACS — Tue, 12 Jan 2021 03:46:13 GMT

Oooh, why dangle that @darlicious when it's no longer able to be had.

Still hope the OP did get that existing customer bonus when it was available, though.

🤞

@Domgodess , what you could do is use this to entice others to join up with Public Mobile and be sure to give them your referral code so you and they can still benefit by it.

Re: 5g Promo

cellphoneuser1 — Tue, 12 Jan 2021 06:50:38 GMT

@Domgodess wrote:
Is the 5g Promo only for new activations? Can I, as a loyal customer, have access to this promotion?

One time 5GB means very little. I know it doesn't seem fair, but loyal customers will have more rewards in the account that a new customer won't have.

Re: 5g Promo

Olivetree — Mon, 25 Jan 2021 21:12:15 GMT

Hi, if you change the rate plan to $15 / month, does the free 5G and 2nd month free expire / get taken back?

Re: 5g Promo

kb_mv — Mon, 25 Jan 2021 21:13:42 GMT

@Olivetree wrote:
Hi, if you change the rate plan to $15 / month, does the free 5G and 2nd month free expire / get taken back?

@Olivetree I think once the second month is credited to your account you are good on that. If I am not mistaken the terms said you would lose the data if you did a plan change.

Re: 5g Promo

Anonymous — Mon, 25 Jan 2021 21:13:54 GMT

@Olivetree : If you've received the credit then no they don't take that back. Officially, changing the plan will lose the 5GB. But strange things happen around here.