topic Re: What does call type "web" mean in the usage history? in Get Support

What does call type "web" mean in the usage history?

abbigalececcato — Wed, 05 Jan 2022 21:49:27 GMT

I noticed I have 2 lines in my usage that look like this:

05/01/2021 12:56

Web

0.717 MB

$0.00

05/01/2021 3:53

Web

1.831 MB

$0.00

Once again, I have my data turned off and I am using my house wifi, so I am wondering what this means or why it is happening?

Re: What does call type "web" mean in the usage history?

Quigley — Mon, 11 Jan 2021 21:32:36 GMT

That show up when you text or receive a text

Re: What does call type "web" mean in the usage history?

computergeek541 — Mon, 11 Jan 2021 21:34:53 GMT

@Quigley wrote:
That show up when you text or receive a text

Text mesages (SMS) don't use data.

@abbigalececcato

These entries mean that Public Mobile's system have recorded internet/data being used.

Re: What does call type "web" mean in the usage history?

BeachNBeer — Mon, 11 Jan 2021 21:35:20 GMT

@Quigley Incorrect

@abbigalececcato Data Event Web means internet data was used for something. Check your settings. There is a setting called wi-fi assit or wi-fi plus that will connect you back to data even if you're on wi-fi if wi-fi is weak of having issues.

Re: What does call type "web" mean in the usage history?

abbigalececcato — Mon, 11 Jan 2021 21:38:49 GMT

Is there any way to turn this off?
Thanks BeechNBeer

Re: What does call type "web" mean in the usage history?

BeachNBeer — Mon, 11 Jan 2021 21:40:59 GMT

@abbigalececcato yes in your phone settings you have to look for it. Each model of phone has different settings. You should also check for mobile data always on in developer options. Then proceed to set updates to wifi only.

Re: What does call type "web" mean in the usage history?

HALIMACS — Tue, 12 Jan 2021 01:30:50 GMT

Hi @abbigalececcato

If using iPhone:

Go to Settings, Cellular, scroll through to find Wi-Fi assist. Swipe OFF.

If using Android:

Go to Settings, WiFi, click on 3 little dots in upper right, turn OFF intelligent WiFi.

Re: What does call type "web" mean in the usage history?

abbigalececcato — Sun, 17 Jan 2021 19:14:38 GMT

Thanks for your reply.