topic Re: Promotion in Get Support

Promotion

Dhonz — Wed, 05 Jan 2022 21:48:11 GMT

Hello!

I have question to ask. How do I know if I get the boxing promotion that gives the 5GB and one month rebate since I use different email to activate?

Re: Promotion

Quigley — Sun, 10 Jan 2021 18:27:07 GMT

If you used a different email address you won't get the promo

Re: Promotion

will13am — Sun, 10 Jan 2021 18:36:20 GMT

@Dhonz , if you follow the conditions as stated in this announcement you will see the credits applied. If the use of a different email was in error, you could click on the chat symbol on the lower right corner of the webpage and initiate a support ticket to see if any adjustments can be made. No guarantees of course.

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Year-Savings-Get-your-second-month-FREE-plus-5GB-of-data/m-p/637422

Re: Promotion

Adele3 — Sun, 10 Jan 2021 18:44:02 GMT

Great question. I have the same situation. Thanks for posting.

Re: Promotion

Dhonz — Tue, 12 Jan 2021 01:05:55 GMT

Thank you. The link is helpful.

“Eligible customers will be credited the 30-day rate plan amount within 30 business days of activating. These credits will count towards your next plan renewal”.

I’ll wait for 30 days to see if I get the eligibility.

Re: Promotion

Adele3 — Thu, 14 Jan 2021 21:48:52 GMT

Hi there

I have the same question. The credit is not in the account portion.

Re: Promotion

kb_mv — Thu, 14 Jan 2021 21:51:44 GMT

@Adele3 wrote:
Hi there
I have the same question. The credit is not in the account portion.

@Adele3 Has it been close to 30 days?

Re: Promotion

Adele3 — Thu, 14 Jan 2021 21:54:29 GMT

does it show up close to 30 days?

Re: Promotion

kb_mv — Thu, 14 Jan 2021 21:55:50 GMT

@Adele3 wrote:
does it show up close to 30 days?

@Adele3 Yes

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Year-Savings-Get-your-second-month-FREE-plus-5GB-of-data/m-p/637422