topic Re: Getting Old Public Mobile Number Back in Get Support

Getting Old Public Mobile Number Back

beepig — Wed, 05 Jan 2022 21:46:02 GMT

Hello,

I used to have a number with Public Mobile (2019). It is inactive at moment, is there anyway I can get that specific number back? How do I proceed? I don't mind paying an extra fee for this.

Thanks!

Re: Getting Old Public Mobile Number Back

Anonymous — Thu, 07 Jan 2021 18:49:39 GMT

@beepig- There is currently no way to request a number. You can select from among a list of available numbers, but there is no mechanism to get it. I doubt that the moderators could even do that.

Re: Getting Old Public Mobile Number Back

Brittybaby — Thu, 07 Jan 2021 18:55:09 GMT

You can contact a moderator and ask but I also highly doubt they will be able to do that but there is no harm in asking so here is how to contact a moderator 🙂 Hope this helps

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Getting Old Public Mobile Number Back

Jb456 — Thu, 07 Jan 2021 18:58:19 GMT

@beepig At signup. When you first get option to pick a number. The system gives you a custom option to try and select the last 4 digits. Note after you sign up and if you wanted to change your number this option of trying to select last 4 digits is not possible.

You can try that route to see if it is offered to you by the last 4 digits. Otherwise you'd likely be out of luck as @Anonymous mentioned.

Once the number is gone it goes back to the old provider that the number came from to their pool.

Do note. If you are joining you need a brand new sim card (you can't use your old one). Also don't forget to use a referral code for a $10 signup bonus.

Re: Getting Old Public Mobile Number Back

beepig — Mon, 11 Jan 2021 19:56:07 GMT

Thanks for the information.

I went and got a new SIM card, and trying to activate it now... it keeps giving me a timeout now after I choose the number and try to go to last steps....,

Any solutions to this?

Re: Getting Old Public Mobile Number Back

Nezgar — Thu, 14 Jan 2021 08:43:25 GMT

@beepig wrote:
I went and got a new SIM card, and trying to activate it now... it keeps giving me a timeout now after I choose the number and try to go to last steps....,

Did you have any success with this? I would recommend trying a different browser, clearing cache/cookies / using private browser/incognito mode... Until your credit card has been charged, the activation has not completed so you should be able to start over after waiting an hour or so...

Re: Getting Old Public Mobile Number Back

stevenanto — Thu, 14 Jan 2021 12:23:37 GMT

I think that you can only choose the last four digits, but I also think you should ask a mod to help you out with this.