topic Re: Account locked in Get Support

Account locked

Bhullar — Wed, 05 Jan 2022 21:46:00 GMT

Hiii, I have a trouble, I’m unable to login my account. It shows your account is locked out reach an agent and I tried to reach but uncessfully I didn’t get solution. Help me

Re: Account locked

Triguy — Thu, 07 Jan 2021 18:30:26 GMT

Did you try the forgot password link ?

If you still need assistance then submit a ticket to a moderator.

Here’s when and how to contact the Moderator Team:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: Account locked

Jb456 — Thu, 07 Jan 2021 18:31:17 GMT

@Bhullar contact moderators.

Or send them a private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account locked

Bhullar — Thu, 07 Jan 2021 18:39:56 GMT

Unable to get solution

Re: Account locked

JK8 — Thu, 07 Jan 2021 18:43:14 GMT

@Bhullar wrote:
Unable to get solution

If you cannot get into your account you must contact a moderator. Look at the post by @Jb456 and use the link provided to contact a moderator.