topic Re: Beginner’s Guide to the Community in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/638027#M426500 <P>I cannot sign in to my Public Mobile account. it says it does not recognize my phone number or password</P> Wed, 05 Jan 2022 21:45:46 GMT toto2 2022-01-05T21:45:46Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/638027#M426500 <P>I cannot sign in to my Public Mobile account. it says it does not recognize my phone number or password</P> Wed, 05 Jan 2022 21:45:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/638027#M426500 toto2 2022-01-05T21:45:46Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/638028#M426501 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/171430">@toto2</a>&nbsp;Are you a new customer? If activated online, no need to enter number. Log in as account was already created. Username isn't phone number. It's your e-mail addresss. If still no luck, open ticket in <A href="https://publicmobile.ca/chatbot" target="_blank" rel="noopener">https://publicmobile.ca/chatbot.</A></P> Thu, 07 Jan 2021 11:30:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/638028#M426501 cavemantoronto 2021-01-07T11:30:04Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/638048#M426502 <P>Hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/171430">@toto2</a>&nbsp;</P><P>&nbsp;</P><P>Is it possible you have not created an account?</P><P>&nbsp;</P><P>You can do so on the Account Login page.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HALIMACS_0-1610029453569.png" style="width: 451px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/43580i2360A1F17410A58E/image-dimensions/451x335?v=v2" width="451" height="335" role="button" title="HALIMACS_0-1610029453569.png" alt="HALIMACS_0-1610029453569.png" /></span></P><P>&nbsp;</P> Thu, 07 Jan 2021 14:25:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Beginner-s-Guide-to-the-Community/m-p/638048#M426502 HALIMACS 2021-01-07T14:25:06Z