topic Purchased wrong adds on in Get Support

Purchased wrong adds on

Urszula2019 — Wed, 05 Jan 2022 21:45:35 GMT

What to do to change wrong purchase?

Re: Purchased wrong adds on

JK8 — Thu, 07 Jan 2021 03:59:08 GMT

@Urszula2019 wrote:
What to do to change wrong purchase?

Contact a moderator and ask them to assist you with this.

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: Purchased wrong adds on

darlicious — Thu, 07 Jan 2021 04:07:15 GMT

@Urszula2019

You will have to contact the moderators and ask nicely if they would credit it back to your account. If you do need a different one they will be much more amiable to a credit if they know its getting spent right away.

Re: Purchased wrong adds on

Urszula2019 — Thu, 07 Jan 2021 04:12:30 GMT

Thank you