topic Re: Account Access in Get Support

Account Access

Janavisingh — Wed, 05 Jan 2022 21:43:36 GMT

Hi, I am not able to log in to my account, the email i had given at time of activation is not working.

computergeek541 — Tue, 05 Jan 2021 04:44:01 GMT

@Janavisingh wrote:
Hi, I am not able to log in to my account, the email i had given at time of activation is not working.

From there, type in "forgot security question answer".

Jb456 — Tue, 05 Jan 2021 04:10:11 GMT

@computergeek541 let me guess. You moves this thread to causing yet another red screen

HALIMACS — Tue, 05 Jan 2021 04:15:42 GMT

Try clearing your cookies and cache, then opening an incognito tab and giving it another shot.

Double check your e-mail when typing it and ensure you're using the correct password.

Janavisingh — Tue, 05 Jan 2021 04:39:06 GMT

I wanna reset everything from scratch. Is weird can’t speak to a customer service agent.

williamadebiyi — Tue, 05 Jan 2021 04:43:47 GMT

did you try speaking to the chat bot?

Jb456 — Tue, 05 Jan 2021 04:46:42 GMT

All support is online. It says that on main page before you even sign up.

These forums are all customers like you trying to assist you.

Moderator's are the ones that work for Public Mobile. To speak with them it's all done online. No phone support.

Two ways to reach them.

1 -

2 - or via private message at link below.