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    <title>topic Account locked in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked/m-p/636469#M425835</link>
    <description>&lt;P&gt;My self serve account is locked I donot &amp;nbsp;know how to unlock it.&lt;/P&gt;</description>
    <pubDate>Wed, 05 Jan 2022 21:42:50 GMT</pubDate>
    <dc:creator>Asia1</dc:creator>
    <dc:date>2022-01-05T21:42:50Z</dc:date>
    <item>
      <title>Account locked</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked/m-p/636469#M425835</link>
      <description>&lt;P&gt;My self serve account is locked I donot &amp;nbsp;know how to unlock it.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 21:42:50 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked/m-p/636469#M425835</guid>
      <dc:creator>Asia1</dc:creator>
      <dc:date>2022-01-05T21:42:50Z</dc:date>
    </item>
    <item>
      <title>Re: Account locked</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked/m-p/636475#M425836</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/170742"&gt;@Asia1&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;My self serve account is locked I donot &amp;nbsp;know how to unlock it.&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Wait 1 hour and then try logging in.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If that does not work, The next thing to try would be reset your password. Try here:&amp;nbsp;&lt;A href="https://selfserve.publicmobile.ca/forgot-password/" target="_blank"&gt;Public Mobile -&amp;nbsp;Forgot Your Password?&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If that does not work, open a ticket by clicking on:&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://publicmobile.ca/chatbot" target="_blank"&gt;https://publicmobile.ca/chatbot&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Once there, type in "forgot security question answer".&lt;/P&gt;</description>
      <pubDate>Mon, 04 Jan 2021 06:14:32 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked/m-p/636475#M425836</guid>
      <dc:creator>computergeek541</dc:creator>
      <dc:date>2021-01-04T06:14:32Z</dc:date>
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