topic Re: Self service site won’t load — blank screen in Get Support

Self service site won’t load — blank screen

mig39 — Wed, 05 Jan 2022 21:41:13 GMT

Hi guys,

Is it just me, or is the self-service portal not loading?

I just get a blank screen.

JK8 — Fri, 01 Jan 2021 22:41:48 GMT

@mig39 wrote:
Hi guys,

Is it just me, or is the self-service portal not loading?

I just get a blank screen.

It is down for me too right now.

Edit: Tried now (30 minutes after my first post) and it is working.

Jb456 — Fri, 01 Jan 2021 22:12:02 GMT

Working for me on Chrome regular and Chrome Incognito.

NDesai — Fri, 01 Jan 2021 22:17:36 GMT

Working fine here on my PC and android Phone (WiFi and LTE).

Jb456 — Fri, 01 Jan 2021 22:20:28 GMT

Maybe post your location? A server could be down in some area.

Just logged in 2 minutes ago at 5:17.

Montreal area.

Anonymous — Fri, 01 Jan 2021 22:21:45 GMT

Interior of BC on FF, W10 desktop (laptop really)...fine.

kaytus — Fri, 01 Jan 2021 22:30:03 GMT

It works for me...

will13am — Fri, 01 Jan 2021 22:37:33 GMT

Working for me but quite slow.

mig39 — Fri, 01 Jan 2021 23:46:54 GMT

Well, it seems fine now. Weird, I couldn't get it to load at all on WiFi or LTE. Tried two different WiFi networks too. I'm in Northern Alberta.