topic Re: Unable to receive/send picture messages (Samsung Galaxy s7) in Get Support

Unable to receive/send picture messages (Samsung Galaxy s7)

rkdaniel — Wed, 05 Jan 2022 21:40:51 GMT

Hi everyone,

Thanks in advance for your assistance. I have recently joined PM and am having dofficulty sending/receiving picture messages. I am able to send/receive text messages and phone calls. I can even browse utilizing data/WiFi, and can send picture messages via WiFi.

I have attempted to navigate through previous posts regarding setting up an accurate Access Point Name. I have a Samsung Galaxy s7 and here is what I have inputted as a new Access Point Name (these are the only rows available. Please note there is no MMSC Proxy row available to input):

Name: Public Mobile

APN: sp.mb.com

Proxy: Not set

Port: Not set

Username: Not set

Password: Not set

Server: Not set

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS proxy: mmscprozy.mobility.ca

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Not set

APN type: Not set

APN protocol: IPv4

APN roaming protocol: IPv4

Enable/disable APN: APN enabled

Bearer: Unspecified

Mobile virtual network operator type: GID

Mobile virtual network operator value: 4D

Thanks in advance for your help. Happy New Year.

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

geopublic — Thu, 31 Dec 2020 23:55:50 GMT

@rkdaniel Change

MMS proxy: mmscprozy.mobility.ca

to:

MMS proxy: mmscproxy.mobility.ca

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

Jb456 — Thu, 31 Dec 2020 23:59:54 GMT

@rkdaniel along with the spelling error that was mentioned by other poster.

You don't have an APN type.

Try these.

Save and reboot you should be good. If not try these

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

rkdaniel — Fri, 01 Jan 2021 00:00:03 GMT

Hello,

Forgive me for the typo in my original post. For MMS proxy, I presently have this value entered: mmscproxy.mobility.ca. Please disregard my typing error, which stated, "mmscprozy.mobility.ca".

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

rkdaniel — Fri, 01 Jan 2021 00:13:57 GMT

@Jb456 thank you for your assistance. The first option did not work, but the second image worked. I am now able to send and receive picture messages.

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

Jb456 — Fri, 01 Jan 2021 00:15:56 GMT

@rkdaniel That's a great start to the New Year 🙂.. remember data must be on to send and receive MMS. It's not counted towards your data limit.

Have a wonderful New Year!

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

Jb456 — Fri, 01 Jan 2021 00:19:59 GMT

@rkdaniel also noticed you're a new forum user and since you had data problems I will presume you just joined.

If you haven't already done so. Don't forget to claim free holiday gifts (2 gigs data & 500 international call minutes) plus enter in Amazon draw. It ends in a few hours. All details on link below.

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-all/m-p/622484

Also ending in a few hours is a community contest. Link below.

https://productioncommunity.publicmobile.ca/t5/Announcements/Community-Holiday-Contest/m-p/628513

If you used a referral code for a $10 sign-up bonus that will be credited to your account within 72 hours.

Stay Safe!

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

rkdaniel — Fri, 01 Jan 2021 15:52:46 GMT

Thanks @Jb456 for all this information and help. Happy New Year!

Re: Unable to receive/send picture messages (Samsung Galaxy s7)

bardauber — Sat, 30 Jan 2021 18:41:16 GMT

Hello,

I have an new Umidigi Bison that I have put my existing sim card into. I didn't have mobile internet or mms and tried some of the settings from a similar APN post. The best outcome was everything worked except mms send. I tried your settings today (the first screen shot) and I still have the same issue, cannot send images. Any suggestions?