topic ask for a help! in Get Support

ask for a help!

Liii — Wed, 05 Jan 2022 21:40:49 GMT

i am a new customer, and want to get the Boxing Week offer, but i forgot to submit my email befor i activate my new SIM card. now i activated it but i couldn't get the free data.how should I fix it now if i still want to get the 5GB free data? thanks!

Re: ask for a help!

softech — Thu, 31 Dec 2020 23:44:30 GMT

not sure if you can ask it back.. but try

To open a ticket, click on

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

and enter your question in SIMon. Follow the prompts until you reach the Contact Us button,

If you have problems submitting a ticket, you can also send a private message to the moderators:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

(but this can take longer)

Re: ask for a help!

JK8 — Fri, 01 Jan 2021 00:29:22 GMT

@Liii wrote:
i am a new customer, and want to get the Boxing Week offer, but i forgot to submit my email befor i activate my new SIM card. now i activated it but i couldn't get the free data.how should I fix it now if i still want to get the 5GB free data? thanks!

Submit your email using the link below. You will get the promos within 30 days.

https://www.publicmobile.ca/en/bc/boxingweek

Re: ask for a help!

hairbag1 — Fri, 01 Jan 2021 00:08:33 GMT

@Liii wrote:
i am a new customer, and want to get the Boxing Week offer, but i forgot to submit my email befor i activate my new SIM card. now i activated it but i couldn't get the free data.how should I fix it now if i still want to get the 5GB free data? thanks!

As an existing customer, make sure to claim the More is Merrier offers as well. You just follow instructions to get FREE 2GB data add-on and FREE 500 minutes of Canada and International calling add-ons. Did I mention that they're FREE.

Do it fast though because the offer goes away at 11:59 EST (9pm in the west) tonight. 🎉

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-all/m-p/622484