topic Self serve login page not opening in Get Support

Self serve login page not opening

Tbbbb — Wed, 05 Jan 2022 21:39:40 GMT

Hi I’m trying to login into my account the the web page just hangs

Im not getting my all my text messages

hairbag1 — Wed, 30 Dec 2020 17:59:59 GMT

@Tbbbb wrote:
Hi I’m trying to login into my account the the web page just hangs
Im not getting my all my text messages

Been that way for an hour or so...be patient...it'll come back. Dial 611 if you need to buy an add-on.

will13am — Wed, 30 Dec 2020 18:03:40 GMT

@Tbbbb , if you are not receiving all text, it could be due to the texting app. Try deleting app cache, force closing and restarting the app.

The self serve is working. It is a bit slow but I am able to login.

popping — Wed, 30 Dec 2020 18:08:43 GMT

Self-serve login is working now at 11:08AM MT.