topic Re: Online Order Status in Get Support

Online Order Status

BasesLoadedWalk — Wed, 05 Jan 2022 21:37:08 GMT

Is there any way to check on an online order made for a SIM Card? I ordered a SIM card about 15 days ago and still haven't received it. I double checked my address on the confirmation email, and it is indeed correct.

Re: Online Order Status

JK8 — Sun, 27 Dec 2020 06:54:26 GMT

@BasesLoadedWalk wrote:
Is there any way to check on an online order made for a SIM Card? I ordered a SIM card about 15 days ago and still haven't received it. I double checked my address on the confirmation email, and it is indeed correct.

If you look at recent posts of customers inquiring about their sim card delivery, expect a minimum of 3 weeks for delivery at this time of year. You will need to contact a moderator to see when your card was mailed out.

Re: Online Order Status

Dunkman — Sun, 27 Dec 2020 06:55:41 GMT

@BasesLoadedWalk

There use to be a way to track the SIM card orders, but supposedly not anymore. With Canada post and the XMAS holidays, the wait times are generally 2-3 weeks. Give it another week and if still not receive the SIM card, contact moderator.

Here is the old thread about tracking:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/m-p/325923#M60326

Re: Online Order Status

BasesLoadedWalk — Sun, 27 Dec 2020 07:08:42 GMT

Thank you, I'll give it another week or so.

Re: Online Order Status

hairbag1 — Sun, 27 Dec 2020 17:00:45 GMT

@BasesLoadedWalk...

these guys have PM sim cards with fast FREE shipping. If you live in the GTA area, you can make arrangements for curbside pick-up too.

When your original sim shows up you can gift it to a friend or family member.

https://canadiancellsupplies.com/collections/latest-products/products/public-sim-card

Re: Online Order Status

darlicious — Sun, 27 Dec 2020 17:04:29 GMT

@hairbag1

Last I heard or was emailed by CCS in person pick up (maybe just walk in) pm sim cards were full price vs online orders that are shipped

Re: Online Order Status

hairbag1 — Sun, 27 Dec 2020 17:12:06 GMT

@darlicious wrote:
@hairbag1
Last I heard or was emailed by CCS in person pick up (maybe just walk in) pm sim cards were full price vs online orders that are shipped

Must be a recent policy amendment..last summer, sister picked up her sim for the advertised "sale price". I think I recall it was $2.99 then.

Re: Online Order Status

darlicious — Sun, 27 Dec 2020 17:25:48 GMT

@hairbag1

Very recent....like in the last week!

Re: Online Order Status

notchman — Sun, 27 Dec 2020 18:24:54 GMT

If you want your sim earlier to get the bonuses available until dec 31. get another sim from amazon using prime for 5$

https://www.amazon.ca/Public-Mobile-Card-Unlocked-Phones/dp/B07R6P5KBB/ref=sr_1_2?dchild=1&keywords=public+mobile+sim&qid=1609093368&sr=8-2

The sim is sold by public mobile and should arrive before dec 31 with prime.

Then you can gift the sim from PM whenever you do get it.