topic Re: PUK Number? in Get Support

PUK Number?

DavidLee — Wed, 05 Jan 2022 21:36:48 GMT

Hello All,

My very young brother in law received a new phone and is trying to activate a public mobile sim card. Now I believe everything has been registered and set up correctly however once they tried to start the phone and enter in the SIM network number, they were locked out after 3 tries. Now they are being asked for a PUK number and have no idea what it is or where to find it... can anyone help with this?

Re: PUK Number?

esjliv — Sat, 26 Dec 2020 22:06:16 GMT

Hello @DavidLee ,

3 times, and you are out.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)