topic Re: Usage History: Search back to Jan 2020 ? in Get Support

Usage History: Search back to Jan 2020 ?

Tubaneil — Wed, 05 Jan 2022 21:34:17 GMT

Hi all.

I see this note on PM website:

" The Usage History covers your last 90 days’ (approx. 3 months) worth of usage. "

Is there a way to search further back? e.g. to Jan. 2020 ?

Thanks.

Re: Usage History: Search back to Jan 2020 ?

Anonymous — Mon, 21 Dec 2020 22:04:19 GMT

@Tubaneil : No.

Re: Usage History: Search back to Jan 2020 ?

dabr — Mon, 21 Dec 2020 22:12:56 GMT

@Tubaneil wrote:
Hi all.

I see this note on PM website:

" The Usage History covers your last 90 days’ (approx. 3 months) worth of usage. "

Is there a way to search further back? e.g. to Jan. 2020 ?

Thanks.

@Tubaneil Unfortunately, not. But if you're looking for your calling history then your phone log will have a longer option?

Re: Usage History: Search back to Jan 2020 ?

HALIMACS — Mon, 21 Dec 2020 23:09:53 GMT

Hi @Tubaneil

You could ask the moderators if they may be able to supply something.

To contact a moderator, there are 2 methods:

Use the ticketing system for a faster response time. Click on the chat bubble in the lower right and type moderator assistance, then select account-related issue, then select you need a human now. Follow the prompts to submit a ticket, or,
Send a private message to the moderator by clicking here

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: Usage History: Search back to Jan 2020 ?

sahildeepsingh — Mon, 21 Dec 2020 23:32:30 GMT

😥Unfortunately no😞

thanks

Re: Usage History: Search back to Jan 2020 ?

Tubaneil — Tue, 22 Dec 2020 01:17:21 GMT

Thanks for the suggestions and comments folks. 🙂

I'll see if I can start a ticket.