topic Data usage is incorrect in Get Support

Data usage is incorrect

rutujawakodikar — Wed, 05 Jan 2022 21:34:13 GMT

The data usage is not correct.

This is data usage. But when I see that in data and plan, it's showing different and more data usage.

Re: Data usage is incorrect

kb_mv — Mon, 21 Dec 2020 21:35:47 GMT

@rutujawakodikar wrote:
The data usage is not correct.

@rutujawakodikar Your pictures show on the account that you used almost 750MB of data and the first pic shows only about 10mb? Where is the first pic from?

If the pic is from your "usage" make sure you are looking at ALL of the pages.

As far as I can tell on here, most people say the totals are quite accurate.

Re: Data usage is incorrect

Anonymous — Mon, 21 Dec 2020 21:45:27 GMT

@rutujawakodikar : The overview page is almost immediate and accurate within about 5MB. The other usage detail screens are delayed.

If you turn off cell data and flip in/out of airplane mode and refresh the overview page, you'll see the current accurate consumption.