topic Re: i dont have no serves in Get Support

i dont have no serves

hovsep — Wed, 05 Jan 2022 21:28:34 GMT

Re: i dont have no serves

computergeek541 — Sun, 13 Dec 2020 21:22:21 GMT

@hovsep

Some questions:

Are you a new customer?

Has the service ever worked?

What phone model do you have and have you checked it's compatibility?

As you can see, to be able to help you, more information is needed.

Re: i dont have no serves

JK8 — Sun, 13 Dec 2020 21:23:00 GMT

@hovsep

Can you give some more information? Did you just activate?

Is your phone unlocked? Did you try rebooting your phone? Reset network settings?

Re: i dont have no serves

dabr — Sun, 13 Dec 2020 21:24:51 GMT

@hovsep Did you just activate? If so and you are porting in your number just be patient as it can take anywhere from 1-4 hours for the porting process to complete.

Meanwhile try rebooting your phone over the next couple of hours. You can also try powering off your phone, remove SIM, wait a few mins and reinsert SIM and restart your phone.

You can carry on using your old SIM until it stops.

Welcome to PM

Re: i dont have no serves

iliketotalk — Sun, 13 Dec 2020 21:38:35 GMT

@hovsep hi we are all here to help you but you have to help yourself by telling a little about your problem

Re: i dont have no serves

HALIMACS — Sun, 13 Dec 2020 22:23:42 GMT

Hi @hovsep

Try this step-by-step troubleshooting:

Make sure airplane mode is off
Power OFF your device, wait 1 minute, turn on and check for signal bars
Check on account self-serve that your account status is Active
While on self-serve, check that SIM card number under “Change Sim card” matches the SIM card number in your phone
Make sure you’re in a covered area and there are no cellular outages
Change wifi calling preferences to Cellular Preferred or Cellular Only
Set network mode to Auto
Reset network settings
Update device software to latest version
Perform a manual network selection

Re: i dont have no serves

RosieR — Sun, 13 Dec 2020 22:40:52 GMT

@hovsep hi there! Would you like to give us some answers to the questions asked above? You cannot just keep us guessing, yes? So, are you a new customer? Yes or no

Happy Holidays! 🎄🎄🎄