topic Re: Beginner’s Guide to the Community in Get Support

Re: Beginner’s Guide to the Community

flattail1947 — Wed, 05 Jan 2022 21:27:52 GMT

They gave me the site to reset my password but when I try they are telling me it has expired

Re: Beginner’s Guide to the Community

BeachNBeer — Sun, 13 Dec 2020 00:17:49 GMT

@flattail1947

Click the chat bubble bottom right to open a ticket for moderators.

You can also send a private message

CLICK to private message moderator

Re: Beginner’s Guide to the Community

dabr — Sun, 13 Dec 2020 00:24:16 GMT

@flattail1947 wrote:
They gave me the site to reset my password but when I try they are telling me it has expired

@flattail1947 If you requested a password reset and it's expired before you had a chance to use it, then you need to request another one. Just remember the reset email usually arrives within a few minutes and it will expire after two hours so keep checking your email inbox (inc. junk folder) for the reset email once you put in a new request.

Re: Beginner’s Guide to the Community

JK8 — Sun, 13 Dec 2020 00:21:50 GMT

@flattail1947 wrote:
They gave me the site to reset my password but when I try they are telling me it has expired

When you get the link to reset again. Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode.