topic Re: Redeeming Flash Sale Promotion in Get Support

Redeeming Flash Sale Promotion

Danny38 — Wed, 05 Jan 2022 21:27:42 GMT

Hi! There was a flash sale until December 4th, where if you qualify and apply by December 17th, (which I do and have), you earn 5$ off your bill every month for 6 months. I would like to know when I see that applied to my account; before next billing date? On next bill? Thanks!

Re: Redeeming Flash Sale Promotion

Gunner123 — Sat, 12 Dec 2020 18:27:04 GMT

@Danny38 wrote:
Hi! There was a flash sale until December 4th, where if you qualify and apply by December 17th, (which I do and have), you earn 5$ off your bill every month for 6 months. I would like to know when I see that applied to my account; before next billing date? On next bill? Thanks!

@Danny38 hi you will see it begin to be applied to your second bill

Re: Redeeming Flash Sale Promotion

JoyLuck — Sat, 12 Dec 2020 18:28:08 GMT

@Danny38 wrote:
Hi! There was a flash sale until December 4th, where if you qualify and apply by December 17th, (which I do and have), you earn 5$ off your bill every month for 6 months. I would like to know when I see that applied to my account; before next billing date? On next bill? Thanks!

The first credit will be automatically applied to eligible rate plans within 30 days of activating, credits 2-6 will be applied before each renewal date.

Terms here:

https://productioncommunity.publicmobile.ca/t5/Announcements/Black-Friday-Sale-Get-5-off-for-6-months-when-you-activate-today/td-p/618831

Re: Redeeming Flash Sale Promotion

NDesai — Sat, 12 Dec 2020 18:27:02 GMT

@Danny38 "

The first credit will be automatically applied to eligible rate plans within 30 days of activating, credits 2-6 will be applied before each renewal date."

More details here: Black Friday Sale: Get $5 off for 6 months when yo... - Community (publicmobile.ca)

Re: Redeeming Flash Sale Promotion

computergeek541 — Sat, 12 Dec 2020 18:27:10 GMT

@Danny38 wrote:
Hi! There was a flash sale until December 4th, where if you qualify and apply by December 17th, (which I do and have), you earn 5$ off your bill every month for 6 months. I would like to know when I see that applied to my account; before next billing date? On next bill? Thanks!

This will happen within 30 days.

Re: Redeeming Flash Sale Promotion

Danny38 — Sat, 12 Dec 2020 18:33:32 GMT

Thank you; when I received rewards, I got a notification what they were for and how much it was. (ie. when someone referred me, I got 10$ off, or when I applied for autopay, I received 2$ credit.)

But although I got an email stating I qualified for the promotion and I did activate before December 17th, I wasn't notified that it will be applied on the next bill, so can I be assured that it went through, or is it possible that it wasn't applied somehow?

Thanks!

Danny38

Re: Redeeming Flash Sale Promotion

JK8 — Sat, 12 Dec 2020 18:46:43 GMT

@Danny38 wrote:
Thank you; when I received rewards, I got a notification what they were for and how much it was. (ie. when someone referred me, I got 10$ off, or when I applied for autopay, I received 2$ credit.)

But although I got an email stating I qualified for the promotion and I did activate before December 17th, I wasn't notified that it will be applied on the next bill, so can I be assured that it went through, or is it possible that it wasn't applied somehow?

Thanks!

Danny38

If you do not receive it within 30 days of activation contact a Public Mobile moderator.

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
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Re: Redeeming Flash Sale Promotion

RosieR — Sat, 12 Dec 2020 18:45:02 GMT

@Danny38 wrote:
Thank you; when I received rewards, I got a notification what they were for and how much it was. (ie. when someone referred me, I got 10$ off, or when I applied for autopay, I received 2$ credit.)

But although I got an email stating I qualified for the promotion and I did activate before December 17th, I wasn't notified that it will be applied on the next bill, so can I be assured that it went through, or is it possible that it wasn't applied somehow?

Thanks!

Danny38

Hi @Danny38

The first credit will be automatically applied to eligible rate plans within 30 days of activating, credits 2-6 will be applied before each renewal date.

Don't forget to get your free holiday gifts from Public Mobile here

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-all/td-p/622484

Welcome to Public Mobile and Happy Holidays! 🎄🎄🎄