topic Re: Sky PRO-SELFIE data not working APN settings are greyed out. in Get Support

Sky PRO-SELFIE data not working APN settings are greyed out.

Tinker — Wed, 05 Jan 2022 21:27:39 GMT

How can we get Public Mobile/Telus to push the proper APN setting to our phones so we don't have to root them to change the APN setting in order to get data working.

Nothing I have tried after doing sixty hours of research and trying a multitude of different methods to set the apn or to root my phone.

Re: Sky PRO-SELFIE data not working APN settings are greyed out.

computergeek541 — Sat, 12 Dec 2020 14:05:28 GMT

@Tinker wrote:
How can we get Public Mobile/Telus to push the proper APN setting to our phones so we don't have to root them to change the APN setting in order to get data working.
Nothing I have tried after doing sixty hours of research and trying a multitude of different methods to set the apn or to root my phone.

This is due to a software limitation of the device. Not all devices running the same version of Android have this issue. One way around this is to use a Roam Mobility or Freedom Mobile SIM card to change the settings and then to see if that gets the data working for your Public Mobile service.

Re: Sky PRO-SELFIE data not working APN settings are greyed out.

Jb456 — Sat, 12 Dec 2020 14:08:57 GMT

@Tinker

CCS

https://canadiancellsupplies.com/

Has freedom sims for $3.99. If in Toronto area they also offer pickup.

Re: Sky PRO-SELFIE data not working APN settings are greyed out.

kselmak — Sat, 12 Dec 2020 14:19:48 GMT

Please contact moderators they will send text you the settings

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437