topic Re: Password in Get Support

Password

Db48 — Wed, 05 Jan 2022 21:27:33 GMT

I reset my password and then go back to log in and the password doesn’t work. What do I do?

Re: Password

RossN — Sat, 12 Dec 2020 12:52:38 GMT

@Db48 wrote:
I reset my password and then go back to log in and the password doesn’t work. What do I do?

hi if you can't remember your password contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue password reset

you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also send a private message to the Moderators by clicking here.

Re: Password

Db48 — Sat, 12 Dec 2020 12:52:54 GMT

I can remember the password it just doesn’t work. Then I reset it and it still doesn’t work

Re: Password

kb_mv — Sat, 12 Dec 2020 13:07:36 GMT

7 deleted replies and counting, not a good start to the day lol. Funny how this useless, uninformative post is OK though. The post police win, I am leaving for the day.

Re: Password

esjliv — Sat, 12 Dec 2020 13:39:01 GMT

@Db48 wrote:
I can remember the password it just doesn’t work. Then I reset it and it still doesn’t work

In that case, clear you browser's cache. Then open up a tab in incognito mode.

Try it through this method...strange how this fixes things sometimes.