topic Re: Spam messages in Get Support

Spam messages

abristowe — Wed, 05 Jan 2022 21:27:27 GMT

HI, Does anyone know how to disable spam messaging that lands in one’s Public Mobile inbox? I’ve been getting messages directly sent to me but not having anything to do with Public mobile. Thanks!

Re: Spam messages

daowenca — Sat, 12 Dec 2020 11:25:10 GMT

Depends on your phone.

Android 10 has the ability to block the messages. When you see a message that is spam, just block the sender.

The unfortunate part is, most spam senders only fake the number once and then go to another they randomly generate. Best is to put your name on the Do Not Call list for Canada and that will reduce a lot of them.

And never reply to the spam!

Re: Spam messages

abristowe — Sat, 12 Dec 2020 11:28:24 GMT

Thanks for your reply. So, this would apply to what is happening within the public mobile community? These unwanted messages are being sent to my inbox here (within the public mobile community).

Re: Spam messages

iamleahgannon — Sat, 12 Dec 2020 11:32:03 GMT

I'm new to Public too. Was wondering the same.

Re: Spam messages

Jb456 — Sat, 12 Dec 2020 11:39:09 GMT

@iamleahgannon @abristowe

Are you both talking about your private message inbox on these forums? The envelope at the top?

If that's what you're talking about. Unfortunately there is no option to block these spammers.

Public Mobile is aware of the issue and is working on blocking them at their end.

In the message next to the delete button there is "report" click that and write spammer and hit send. It will send a message to the moderators who will block the person and any other accounts they have made.

Public Mobile also made a post about this in the announcement section. Link below.

https://productioncommunity.publicmobile.ca/t5/Announcements/What-to-do-with-spam-in-your-Private-Message-folder/m-p/626565#M46454

Sorry for the inconveniences that this may have caused you!

Re: Spam messages

abristowe — Sat, 12 Dec 2020 11:41:36 GMT

Thank you!