topic Re: When does data come alive in new cycle? in Get Support

When does data come alive in new cycle?

adam7 — Tue, 04 Jan 2022 18:34:45 GMT

Hi, my data expired, and I have used up my add-on as well. I am due for auto-payment today. At what time (or day) will my data come back online?

Cheers and thanks,

Adam

Re: When does data come alive in new cycle?

CaNuCk07 — Fri, 10 Mar 2017 17:31:50 GMT

Shoul;d be midnight tonite!

Re: When does data come alive in new cycle?

ShawnC13 — Fri, 10 Mar 2017 17:32:19 GMT

@adam7 is your autopayment today or tomorrow there are 2 dates that are back to back during renewal. I found the date in the reward tab to be a more accurate renewal date. So on that renewal date your payment should be made and your data should renew.

Re: When does data come alive in new cycle?

Chaos_Scorpio — Fri, 10 Mar 2017 17:35:39 GMT

once the payment is processed.

Check your account page if the usage says 0/XXXX (where xxxx is total data) then you are good to go. Or when data starts working on your phone

Re: When does data come alive in new cycle?

adam7 — Fri, 10 Mar 2017 17:36:27 GMT

Thanks, did not notice that earlier. On the splash screen it says March 10, on Rewards it says tomorrow. So presumably around midnight tonight as the other post mentioned?

Re: When does data come alive in new cycle?

adam7 — Fri, 10 Mar 2017 17:37:04 GMT

Thanks!