topic Re: Random Emergency number dialing in Get Support

Random Emergency number dialing

Abrahimhashimi1 — Wed, 05 Jan 2022 21:26:44 GMT

So even since I start using public mobile many times my phone automatically calls the emergency number and then I have to explain to them that it was my phone problem, I did not call and I do not have emergency and have to give my information, I searched in my phone but could not find any option to turn it off. Please help.

Phone:

Asus Zenfone Max Pro (M1)

Re: Random Emergency number dialing

mimmo — Fri, 11 Dec 2020 07:16:35 GMT

I assume you are calling 911. i really can't see how its a Public mobile issue.

do you have a screenlock /pin enabled? if not maybe that will help. or a case with a cover?

Re: Random Emergency number dialing

popping — Fri, 11 Dec 2020 07:20:16 GMT

@Abrahimhashimi1

Are you saying that your phone dial 911 by itself?

Backup you phone and do a factory reset. A fresh start may fix the issue.

Re: Random Emergency number dialing

Abrahimhashimi1 — Fri, 11 Dec 2020 07:21:54 GMT

YES sir, it calls 911 randomly and I did factory reset but the result is the same.

Re: Random Emergency number dialing

Anonymous — Fri, 11 Dec 2020 07:23:16 GMT

A speed dial set to 911 being engaged?

A button on the side set to an option of dialing 911?

My Samsung A31 has an SOS option.

Re: Random Emergency number dialing

Abrahimhashimi1 — Fri, 11 Dec 2020 07:23:47 GMT

I have those enabled but still not working.

Re: Random Emergency number dialing

popping — Fri, 11 Dec 2020 07:37:30 GMT

@Abrahimhashimi1

Is there any app dial 911 triggered by a event on your phone?

Re: Random Emergency number dialing

Abrahimhashimi1 — Fri, 11 Dec 2020 07:39:10 GMT

No man, the funny thing is when I have sim in other country I did not have this issue.

Re: Random Emergency number dialing

JK8 — Fri, 11 Dec 2020 07:57:48 GMT

@Abrahimhashimi1 wrote:
No man, the funny thing is when I have sim in other country I did not have this issue.

Have a look at this.

https://zentalk.asus.com/en/discussion/38082/off-emergency-call-press-in-power-button

Re: Random Emergency number dialing

yanzhiqiang — Fri, 11 Dec 2020 08:01:08 GMT

Check this out may solve your problem:

https://zentalk.asus.com/en/discussion/38082/off-emergency-call-press-in-power-button