topic Re: SPAM messages .. in Get Support

SPAM messages ..

hTideGnow — Wed, 05 Jan 2022 21:25:31 GMT

just curious.. does this system attracted many spammers to join here and send out random messages? I have only been on here for 3 weeks.. got 2 such messages already...

Yes, i know it is spam and won't be fool.. but just curious if this is often.

Also, wonder if the Community system has way to block people/robot to send out message to mass audience.

Re: SPAM messages ..

dabr — Wed, 09 Dec 2020 21:09:15 GMT

@hTideGnow wrote:
just curious.. does this system attracted many spammers to join here and send out random messages? I have only been on here for 3 weeks.. got 2 such messages already...

Yes, i know it is spam and won't be fool.. but just curious if this is often.

Also, wonder if the Community system has way to block people/robot to send out message to mass audience.

@hTideGnow I think the way the Community forum is set up allowing for guests to sign up without the need to be a customer means that there's more opportunity for spammers/scammers.

I don't think it's a common occurrence, but it does seem to happen every now and again with the most recent spam incident experienced by many users with the spam being sent to private message inbox.

You can report it as spam to moderators and then also select to Ignore the username it came from before deleting the message. There doesn't seem to be any other option to block these right now but perhaps PM is working on a way to do this, though just as likely that they're not!

Re: SPAM messages ..

RosieR — Wed, 09 Dec 2020 21:12:43 GMT

Read @Catherine_T 's announcement on what to do with spam messages in your private message folder

https://productioncommunity.publicmobile.ca/t5/Announcements/What-to-do-with-spam-in-your-Private-Message-folder/m-p/626566#M46455

Report, then delete.

Re: SPAM messages ..

JLakerson — Thu, 10 Dec 2020 23:21:29 GMT

@hTideGnow

I've been a PM customer for a couple months now and also received 2 spam messages within the last week. Like dabr said, anyone can join the community without being a PM customer which definitely makes it easier for people to spam folks on the Community. I just reported the message to the Moderators and then deleted the message. Make sure not to click on any links...

Re: SPAM messages ..

dude65 — Fri, 11 Dec 2020 22:42:10 GMT

It would be nice that only PM accounts have full access to all features of the forum. What would be nice is that non PM user wants to only be abile to post up to 3 times a day and not be able to private message anyone.

Re: SPAM messages ..

bizu12345 — Tue, 15 Dec 2020 02:41:36 GMT

I have had this account for just over a year and I’ve only ever received 2 spam messages in total for the whole time I’ve been signed up. I think the moderators are working on filtering out messages that seem like spam, so the more we report these incidents, the more examples and templates they have to ensure that those similar messages are not being sent out 😊

Re: SPAM messages ..

InternM001 — Wed, 21 Apr 2021 16:24:44 GMT

I have had a similar experience. Lately I've been sent spam messages from random members trying to get me to invest in crypto currency on some website. This was the last place I expected to see this stuff but I guess it's no different than any other public forum.