topic Re: How to Quote when reply on Mobile Browser?? in Get Support

How to Quote when reply on Mobile Browser??

softech — Wed, 05 Jan 2022 21:24:21 GMT

hi, wonder how to Quote when I am replying if I am using mobile browser??

I know how to do this on desktop... but forgot how to do on Mobile..

(sorry.. I am sure someone told me before...but I usually don't use mobile browser for PM Community so I don't remember. )

again, thanks!

Re: How to Quote when reply on Mobile Browser??

cellphoneuser1 — Tue, 08 Dec 2020 09:49:15 GMT

@softech You can't quote using some mobile browsers. It'sa site bug.

Re: How to Quote when reply on Mobile Browser??

softech — Tue, 08 Dec 2020 10:04:02 GMT

@cellphoneuser1

I am using Samsung browser.. can't find the option..

would Chrome Mobile Browser work??

thx

Re: How to Quote when reply on Mobile Browser??

cellphoneuser1 — Tue, 08 Dec 2020 10:10:30 GMT

@softech it doesn't work in Chrome on a phone.

Re: How to Quote when reply on Mobile Browser??

darlicious — Tue, 08 Dec 2020 10:10:29 GMT

@softech

Turn your phone sideways and see if you can get the 3 dots on the right side of the tool bar to pop up. If not force it into desktop mode to see if they appear....very YMMV.

Re: How to Quote when reply on Mobile Browser??

softech — Tue, 08 Dec 2020 10:24:00 GMT

@cellphoneuser1 no wonder you said it is a bug.

I turned it sideway and tried it. I saw the quote icon and I clicked on it and worked. I was so happy and was to reply... but decided to back and try it again...guess what.. i can never able to make it work again!!! weird bug.

but thanks anyway!

Re: How to Quote when reply on Mobile Browser??

darlicious — Tue, 08 Dec 2020 10:36:07 GMT

@darlicious wrote:
@softech
Turn your phone sideways and see if you can get the 3 dots on the right side of the tool bar to pop up. If not force it into desktop mode to see if they appear....very YMMV.

Re: How to Quote when reply on Mobile Browser??

Jb456 — Tue, 08 Dec 2020 11:38:50 GMT

@softech It's not really a site bug and the tilting sideways in forced desktop mode may or may not work on some phones.

Public Mobile uses Khoros community software for the forums. Back around March they updated the software to version 2 editor. Ever since that update the Quote button was no longer available for mobile devices.

I have a thread (below) that I opened last week asking Catherine if they could possibly fix it. She acknowledged that it will be looked into and is bringing it to her team.

This is not the first time we have asked PM to look into it. Over the months since it went away it was brought to Tianas, DavidJ and Alan's attention as well and it seems no one follows up on it or whatever. So I made a new thread for Catherine as she recently helped fix a image limit quickly. On post below she confirmed that she will have her team look into the quote button. Time will tell!

https://productioncommunity.publicmobile.ca/t5/Community/Quote-Button-Mobile-users-Before-2021-please/m-p/621831

Re: How to Quote when reply on Mobile Browser??

benfatto — Tue, 08 Dec 2020 16:36:22 GMT

@darlicious Shucks, no luck with Safari. 😩