topic Re: International call in Get Support

International call

Theodoros1 — Wed, 05 Jan 2022 21:22:14 GMT

Hello

I am having trouble to buy international minutes

Re: International call

RossN — Fri, 04 Dec 2020 03:13:18 GMT

@Theodoros1 wrote:
Hello
I am having trouble to buy international minutes

@Theodoros1 hi it is a 2 step process first put the money in your account then go back and purchase your add on

Re: International call

JK8 — Fri, 04 Dec 2020 03:14:22 GMT

@Theodoros1 wrote:
Hello
I am having trouble to buy international minutes

If you are buying an add on it is a 2 step process.

You add the funds. Next you go back in to buy the add on.

HDI:

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974

Re: International call

RosieR — Fri, 04 Dec 2020 03:16:52 GMT

@Theodoros1 wrote:
Hello
I am having trouble to buy international minutes

~~Hi @Theodoros1 two steps~~

~~add funds to cover your add-on~~
~~choose the add-on you want~~
~~submit~~

as already stated above. (I'm toooo slow, I blame my computer lol)

Re: International call

Dunkman — Fri, 04 Dec 2020 03:14:33 GMT

@Theodoros1

What exact problem are you having?

Here is a help article on buying add ons:

https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-through-self-serve

Re: International call

Gunner123 — Fri, 04 Dec 2020 03:16:49 GMT

@Theodoros1 wrote:
Hello
I am having trouble to buy international minutes

@Theodoros1 hello do as stated above and don't forget about your free 500 minute long distance add on they are giving as a holiday promo

Re: International call

RosieR — Fri, 04 Dec 2020 03:26:49 GMT

@Theodoros1 wrote:
Hello
I am having trouble to buy international minutes

Hey @Theodoros1 you don't have to buy international minutes. As already mentioned by @Gunner123 above PM is giving us 2 gb of free data and 500 free international minutes plus a change to win amazon gift cards

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-all/m-p/622484

Happy holidays! 🎄🎄🎄

Re: International call

ashleyskye — Fri, 04 Dec 2020 04:47:57 GMT

Yes, claim the free minutes, then buy more if you need to