topic Re: 90 day plans in Get Support

90 day plans

Michael6 — Wed, 05 Jan 2022 21:21:35 GMT

Hello!

I used to love being on a 90 day plan. What ever happened to those?

I'd probably even be willing to go for a one year plan. Really even out that data usage and guarantee public mobile some income.

Thanks,

Michael

Re: 90 day plans

HALIMACS — Thu, 03 Dec 2020 15:09:35 GMT

They've been grandfathered, @Michael6

Only 30 day plans are now available.

Re: 90 day plans

yanzhiqiang — Thu, 03 Dec 2020 15:07:27 GMT

90 day plan no longer exists.

Re: 90 day plans

Triguy — Thu, 03 Dec 2020 15:07:40 GMT

They have not been available for sometime. All plans are now 30 days.

Re: 90 day plans

Anonymous — Thu, 03 Dec 2020 15:10:17 GMT

@Michael6 wrote:
Hello!

I used to love being on a 90 day plan. What ever happened to those?

I'd probably even be willing to go for a one year plan. Really even out that data usage and guarantee public mobile some income.

Thanks,
Michael

See what happens when you leave. 🙂 Loyal customers that were on those plans are still on those plans.

There are one or two pay as you go providers that you can leave money in for a year.

Re: 90 day plans

RossN — Thu, 03 Dec 2020 15:14:50 GMT

@Michael6 wrote:
Hello!

I used to love being on a 90 day plan. What ever happened to those?

I'd probably even be willing to go for a one year plan. Really even out that data usage and guarantee public mobile some income.

Thanks,
Michael

Hi the 30 day plans seem to be more cost effective and all that are available now but there is nothing stopping a person that would like to pay ahead for 90 days or longer

Re: 90 day plans

bros3n — Thu, 03 Dec 2020 15:58:07 GMT

you could just pay for 3 months and let it ride.

Re: 90 day plans

ShawnC13 — Thu, 03 Dec 2020 16:05:55 GMT

@Michael6 wrote:
Hello!

I used to love being on a 90 day plan. What ever happened to those?

I'd probably even be willing to go for a one year plan. Really even out that data usage and guarantee public mobile some income.

Thanks,
Michael

I am on a 90-day plan and that is one of the things that really interested me when I came to Public Mobile. The flexibility with the data to me makes it feel like I do have more than 12GB of data over those 90 days. There are many times I don't use up 4GB in 30 day period but when I use 6 in a 30 day period I am very happy I am on this plan. It is unfortunate that PM no longer offers the 90-day plans or the plan builder. The ability to customize your plan just for you was a huge bonus but now it is gone.

Re: 90 day plans

ShawnC13 — Thu, 03 Dec 2020 16:09:32 GMT

@bros3n wrote:
you could just pay for 3 months and let it ride.

@bros3n, yes you can do that but with a 90 day plan you had your data set out over those 90 days. So you would have 4GB/30 days and if you reach that your data is shut off, with the 90 day plans the data was more flexible to be used over 90 days. You could use 3gb/5gb/4gb in the 3 30-day periods making up the 90 day plan.

Re: 90 day plans

HALIMACS — Thu, 03 Dec 2020 16:19:47 GMT

Hi @bros3n

I wouldn't recommend buying 3 months (90 days) in advance, unless you're CERTAIN you're going to remain with Public Mobile for at least 90 days. Once you pre-pay, you're in or you otherwise lose the funds if you leave.

There is no real benefit in doing that as @ShawnC13 explains.

But if you're going to do that, make sure you have a payment card registered for Auto-Pay so you at least receive the $2.00 Auto-Pay reward each 30 days.

Re: 90 day plans

bros3n — Thu, 03 Dec 2020 16:22:36 GMT

very good point. I suppose since Im not a frequent mover of phone companies (basically because our area is fairly limited coverage for most subscriptions). the auto pay is an amazing feature.

Thanks!

Re: 90 day plans

Michael6 — Sat, 05 Dec 2020 02:43:31 GMT

Agreed but the 15$ off for 12 months at koodo was too good to pass up 😊

I'm back though!!

Re: 90 day plans

danielj — Sat, 05 Dec 2020 16:40:20 GMT

Yeah, I remember the 90-day plans. I use to be on a 90-day plan before switching at the time to a promotional 30-day plan. Public Mobile also use to offer something like 10 or 15-day plans which they stopped "offering" even before they stopped offering the 90-day plans if I remember correctly. As for as I know the 90-day plans and 10-day plans now are only available to those who are grandfathered into them.

The short period plans where nice options for those who are travelers and 90-day plans nice for those with different data usages. 90-day plans also would have a small discount or slightly better pricing compared to the 30-day plans, while still able to utilize the auto-pay features to make them more affordable to those knowing they are unlikely to switch from Public Mobile. Paying for 90-days while on a 30-day plans does amount to the same as only the auto-pay is available.

But they are no longer an option for new users to sign-up with or existing customers to switch to (or switch back to), those plans. It ultimately is likely simply due to supply and demand. They likely tested it out and over the long-term there was probably not enough demand for these plans with different coverage and pay periods.

Due to the existing renewal days and remaining various frequencies would make it a little more difficult for Public Mobile to fully switch to a "monthly" plan period.

Public Mobile in a lot of ways feels like they are still a way to "beta-test" stuff for Telus. With some of there options being successful and ultimately stick around and are the reason we do the same. It is unfortunate that plan period options were untimely unsuccessful as they were appreciated (at least by some of us).

I do wish they would consider bringing back 90-day plan options.

Re: 90 day plans

bluejaywpg — Wed, 16 Dec 2020 22:43:51 GMT

Hmm, if 90 day plans are no longer available, PM may want to remove references to it that imply it's still available.

https://publicmobile.ca/en/mb/get-help/articles/differences-between-30-day-and-90-day-plans

Re: 90 day plans

kb_mv — Wed, 16 Dec 2020 22:45:32 GMT

@bluejaywpg wrote:
Hmm, if 90 day plans are no longer available, PM may want to remove references to it that imply it's still available.

https://publicmobile.ca/en/mb/get-help/articles/differences-between-30-day-and-90-day-plans

@bluejaywpg There are still people on the 90 plans from when they did offer them. If you look around those help articles you will find lots of stuff that needs updating.

Re: 90 day plans

RosieR — Wed, 16 Dec 2020 22:50:08 GMT

@bluejaywpg wrote:
Hmm, if 90 day plans are no longer available, PM may want to remove references to it that imply it's still available.

https://publicmobile.ca/en/mb/get-help/articles/differences-between-30-day-and-90-day-plans

@bluejaywpg they would one day but the priority now is to get all the toys ready for santa by Christmas Eve. 😉

Happy Holidays! 🎄🎄🎄

Re: 90 day plans

danielj — Wed, 16 Dec 2020 23:46:06 GMT

@bluejaywpg wrote:
Hmm, if 90 day plans are no longer available, PM may want to remove references to it that imply it's still available.

https://publicmobile.ca/en/mb/get-help/articles/differences-between-30-day-and-90-day-plans

To elaborate on what @kb_mv said there are still people that are on 90-day plans. The "legacy" customer still on those plans. Those people may find the information in that article/webpage helpful.

Also there would also be reference about 90-day plans in the community. I doubt they would want to "remove" all refence everywhere. They may eventually start restricting public access to some of their own "articles" and/or webpages to be just internal company access. But would be doubtful that would full prioritize this when there are still legacy customers on 90-day plans that they may want to voluntarily switch to a 30-day plan.

Have all have to remember that Public Mobile like most things is a work in progress and attempt through the community to drive to be better. If that is removing older articles or bringing back older plan options.

Re: 90 day plans

bluejaywpg — Thu, 17 Dec 2020 21:39:24 GMT

Thanks to all who replied to my post. Just to reiterate & clarify...

As I said, "PM may want to remove references to it that imply it's still available." In other words, that could mean removing entire pages that reference it, or just changing the wording to reflect that it's no longer available, but it remains grandfathered for those who are still on that plan. That way, relatively new PM users like me don't get all excited about a service that doesn't exist anymore. It's up to PM how they want to take care of it.

I don't think it's necessary to remove such references posted in the Community. Forums contain all sorts of information that may be current or outdated, & people generally should know that, or know to ask about it in case it's no longer current. PM doesn't represent what someone says in the community, except what the moderators post.

I joined PM in May 2020. And I don't recall ever seeing an option to do a 90 day plan, so I assume it's been unavailable for at least 7 months, but possibly for years. Somebody missed updating this for a long time. Hopefully, a moderator or someone else sees my earlier comment & directs it to the appropriate person to update or delete the page.

Re: 90 day plans

ve3zt — Fri, 18 Dec 2020 03:33:00 GMT

I'm on the 90-day plan, but want to change to the 15$ plan. How do I do that?

Re: 90 day plans

computergeek541 — Fri, 18 Dec 2020 03:34:31 GMT

@ve3zt wrote:
I'm on the 90-day plan, but want to change to the 15$ plan. How do I do that?

You can perform this change from your self serve account, but be sure that you understand that you won't be able to get your old plan back. You'll probably also want to pre-schedule the plan change to happen at renewal time. Otherwise, you'll lose any remaining time and money spent on the original plan.