topic Re: invaid sim in Get Support

invaid sim

fdm0846 — Wed, 05 Jan 2022 21:21:32 GMT

I had PM sim before and used for half year, then transferred to another company. Now I want to use back to PM. So I used previouse sim to activate. However, it said invalid sim on the account setup page. not sure whether I still can use the old sim to activate or I have to buy a new sim

Thank you

Re: invaid sim

Anonymous — Thu, 03 Dec 2020 15:00:22 GMT

@fdm0846 wrote:
I had PM sim before and used for half year, then transferred to another company. Now I want to use back to PM. So I used previouse sim to activate. However, it said invalid sim on the account setup page. not sure whether I still can use the old sim to activate or I have to buy a new sim

Thank you

You can not re-use a deactivated SIM.

Re: invaid sim

Triguy — Thu, 03 Dec 2020 15:08:47 GMT

You would need to purchase a new sim.

Canadian Cell supplies.com usually has them on sale. They are currently on sale for $3.

Re: invaid sim

RossN — Thu, 03 Dec 2020 15:06:23 GMT

@fdm0846 wrote:
I had PM sim before and used for half year, then transferred to another company. Now I want to use back to PM. So I used previouse sim to activate. However, it said invalid sim on the account setup page. not sure whether I still can use the old sim to activate or I have to buy a new sim

Thank you

@fdm0846 sorry but that sim is dead you can purchase a new sim at the top of this page if you wish where it says shop

Re: invaid sim

bros3n — Thu, 03 Dec 2020 16:15:56 GMT

you can purchase a sim card at many locations including london drugs, online etc. they are pretty inexpensive. the sim card is registered to the number, and if you move / close or shut off that sim, it can no longer be activated.

Re: invaid sim

benfatto — Thu, 03 Dec 2020 16:42:00 GMT

@fdm0846 Get a SIM as suggested by @Triguy then open a new account using someone's referral code to get a $10 credit.
Do it soon so you can get the freebies mentioned here https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-all/m-p/622484/highlight/true#M45924