topic Re: Regarding a Recent SIM Card Purchase in Get Support

Regarding a Recent SIM Card Purchase

Seiwoong — Wed, 05 Jan 2022 21:18:55 GMT

To Whom it May Concern:

I have recently purchased a SIM card at full price only to see a half off discount not too long after my purchase. I was wondering if it possible for me to receive the difference in the price I paid and the sale price as there was no way for me to foresee the oncoming sale. If there is, I would like to know the procedure to do so.

Thank you

Re: Regarding a Recent SIM Card Purchase

oglat — Tue, 01 Dec 2020 01:06:31 GMT

Sorry it's not possible

However you could talk to moderators and see if they would offer a perk of some sort.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

If you use your friend's referral you will also get$10 in credit

If you already activated, no worries you could add moderators to fix it for you

Re: Regarding a Recent SIM Card Purchase

softech — Tue, 01 Dec 2020 01:06:20 GMT

I doubt it.. but try to use the Chat Bot to contact Mod.

Alternatively, you can send a private message to the Moderators by :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

nothing to loss to try 🙂

Re: Regarding a Recent SIM Card Purchase

ShawnC13 — Tue, 01 Dec 2020 01:06:58 GMT

@Seiwoong wrote:
To Whom it May Concern:

I have recently purchased a SIM card at full price only to see a half off discount not too long after my purchase. I was wondering if it possible for me to receive the difference in the price I paid and the sale price as there was no way for me to foresee the oncoming sale. If there is, I would like to know the procedure to do so.

Thank you

The sales here happen sporadically and are flash sales over a certain number of days. If you are outside of those specific dates you will not qualify for the sales price. Unfortunately, PM is a prepaid service and does not offer refunds.

Re: Regarding a Recent SIM Card Purchase

esjliv — Tue, 01 Dec 2020 01:07:48 GMT

@Seiwoong ,

Happened to me when i activated to. Paid full price SIM then price went down. Luck of the draw really, as there is no notice about these price reductions.

You can contact the moderators and ask, but like @oglat said, don't think there is a chance you can get a reduction.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Click the bubble comment circle on the bottom right hand side of your screen to talk to SIMon the chat bot or link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

2 - Contact the Public Mobile Moderator_Team via private message using this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Regarding a Recent SIM Card Purchase

Jb456 — Tue, 01 Dec 2020 01:47:02 GMT

Most times you can get them cheaper from https://canadiancellsupplies.com/.

Plus they ship faster or you can pick up if you're in TDOT area.

$3 currently.

Re: Regarding a Recent SIM Card Purchase

RosieR — Tue, 01 Dec 2020 02:08:18 GMT

@Seiwoong I also paid the full $10 for Public Mobile sim card. I didn't know that sim cards can bought discounted. darn! 😧 You are not going to get a refund on your sim card but, what you can do is get that PM sim card at $3.00 on sale at CCS per @Jb456 post. It is always good to have an extra sim cards to keep for yourself or to give away for your Refer-a-friend reward. Cheers!