topic Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)? in Get Support

US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Doonerzz — Tue, 04 Jan 2022 09:51:53 GMT

I am heading down to the US next week and want to ensure that I don't run out of data. I would like to purchase the Unlimited U.S. Talk, Text and 250MB Data Bundle for $20. I believe that I will run out of data in the four days that I am there, so to be sure, I would also add the 1GB $20 add on as well. Does the 1GB add on automatically kick in when the 250MB data is used? Do I have to wait before it does, or is it seamless?

If there is not a seamless transition, would I be better off purchasing the Unlimited U.S. Talk and Text Bundle for $15, then the 1GB data add on for $20? I understand the 2 step process and have a balance on my account already.

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Meow — Wed, 22 Dec 2021 01:25:45 GMT

US roaming cannot be stacked. Next one has to be purchased after initial expire but you have to wait 24 hours.

US ROAMING ADD-ONS

US Roaming for 10 day packages

Unlimited U.S. Talk, Text and 250MB Data Bundle = $20

Unlimited U.S. Talk and Text Bundle = $15

Unlimited U.S. Talk Only = $8

Unlimited U.S. Text Only = $8

U.S. Data Only for 10 day packages

250MB = $10

500MB = $15

1GB = $20

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Anonymous — Wed, 22 Dec 2021 01:25:42 GMT

@Doonerzz

For US Roaming 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only 10 day packages
250MB = $10
500MB = $15
1GB = $20

when you visit U.S. and then Purchase it,

sign in to Self-Serve, to review your account,

How To Purchase Add-Ons Using Your Self-Serve Account

Follow these steps:

Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’
Select ‘Confirm my purchase’,
after purchase successful you have to do Rebooting your phone
what is meant by rebooting the device turn off and turn it back on.

review of Add-ons visit Here link...

make sure enable roaming on,
Try manually selecting either of AT&T or T-Mobile, whichever works best for you,
for Re-Purchase Add-ons you need to wait 25 hours after the expiry first Purchase Add-ons or you need to Contact Customer Support Agent by CS_Agent, to do it for you...

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

mimmo — Wed, 22 Dec 2021 01:30:12 GMT

@Doonerzz from what I remember you can have both data add-ons at the same time.

I don't recall which one will be used up first so I would buy to the 1gb on day 3 or when the 250 gets low but not finished

Edit ignore last paragraph.

If only there for 4 days then buy the 1 GB add-on whenever you like they will both be used

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Doonerzz — Wed, 22 Dec 2021 01:29:44 GMT

mimmo - in order to avoid any issues, do you think buying separate text and talk and data plan separate would work?

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

HALIMACS — Wed, 22 Dec 2021 01:31:26 GMT

@mimmo wrote:
@Doonerzz from what I remember you can have both data add-ons at the same time.
I don't recall which one will be used up first so I would buy to the 1gb on day 3 or when the 250 gets low but not finished.

I believe @mimmo is correct. I believe I've seen users screenshot 2 or more (different) Roaming add-ons under their self-serve display.

You cannot have 2 identical roaming add-ons at the same time, nor can you arrange (easily) to have the same add-on begin immediately after the 1st one expires. Normally, there's a 24 hour lag.

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

mimmo — Wed, 22 Dec 2021 01:33:18 GMT

@Meow from what I remember (haven't used them in a while):

it's only the talk add-on that caused issues.
The data add-ons can stack or alternate without issues.

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Meow — Wed, 22 Dec 2021 01:35:42 GMT

@mimmo wrote:
@Meow from what I remember (haven't used them in a while):
it's only the talk add-on that caused issues.
The data add-ons can stack or alternate without issues.

Thank you @mimmo for clarification. I was thinking of US TALK. I will be more precise next time.

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Doonerzz — Wed, 22 Dec 2021 01:39:20 GMT

@mimmo (or anyone else) - Do you think I can add the 1GB data once the 250 GB is used up (from the talk/text/data $20 plan) easily? Is there any delay? I just don't want to have any gaps in data use?

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Meow — Wed, 22 Dec 2021 01:47:39 GMT

@Doonerzz wrote:
@mimmo (or anyone else) - Do you think I can add the 1GB data once the 250 GB is used up (from the talk/text/data $20 plan) easily? Is there any delay? I just don't want to have any gaps in data use?

Best answer will be from somebody who really experienced data use in US. It should be seamless (switch from 250MB to 1GB add-on). Should...

Do not forget you will be in US and you need Internet access to access your PM account and buy/add add-on. If you really think you would need more than 250MB (not GB as you mentioned 😁) I would do it before leaving Canada.

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

Anonymous — Wed, 22 Dec 2021 02:00:35 GMT

@Doonerzz : You're still limited by time with the add-ons. You can buy add-ons through wifi at any time. Even 18554public without add-ons. You can buy them in the states.

I would use up the bundle data and _then_ buy more data.

For talk and maybe text you can actually buy the individual talk (maybe the talk/text if you got the talk/text/data bundle) immediately after the 240 hours of the add-on time. That 240 hours is solid. So remember what time you bought it. Buy it at the top of whatever hour for ease of remembrance. Keep track of time zones. Buy it at 8am PT, buy the other after 8am PT equivalent time zone.

There is a bug with stacking talk and maybe text. Don't. Watch that 240 hours.

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

t_p — Wed, 22 Dec 2021 12:10:06 GMT

@Doonerzz wrote:
@mimmo (or anyone else) - Do you think I can add the 1GB data once the 250 GB is used up (from the talk/text/data $20 plan) easily? Is there any delay? I just don't want to have any gaps in data use?

@Doonerzz

Since you'll be there only for 4 days, I wouldn't worry about the 10-days expiry.

I would use all the data in talk/text/data package first and then buy more directly from the phone**. Last time I used that feature, the loading of the add-on is immediate.

Note: Make sure you know your 4-digit PIN and load up your account balance beforehand for a smooth transaction.

Re: US Roaming Two Add-Ons Purchase Question (less than 10 days)?

srlawren — Wed, 22 Dec 2021 20:16:28 GMT

@Doonerzz if you don't anticipate needing more than 1GB total for your trip, save yourself a $5 and buy:

- US Roaming Talk & Text bundle for $15

- US Roaming 1GB data for $20

I have used this combination in the past without issue. If you are pretty sure you'll need more than 1GB then you would be best to buy:

- US Roaming Talk & Text & 250mb data bundle for $20

- and then when you run out, buy the US Roaming 1GB data for $20