topic ordering a SIM in Get Support

ordering a SIM

agriffiths — Wed, 05 Jan 2022 21:16:33 GMT

I didn't get the emails that the site said would be sent after purchasing a SIM?

Is this a scam?

Now I'm stuck in a loop wasting time to find answers.

Any solutions or people who talk in this company?

JK8 — Fri, 27 Nov 2020 17:41:49 GMT

Contact a moderator:

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Triguy — Fri, 27 Nov 2020 17:47:56 GMT

You can send a private message to a moderator.

geopublic — Fri, 27 Nov 2020 18:52:44 GMT

@agriffiths Check your junk folder. Did you purchase the sim from Public's website?