topic Re: Black Friday Deal in Get Support

Black Friday Deal

notsure — Wed, 05 Jan 2022 21:15:51 GMT

I couldn't sign up for the black friday deal, I get 'enter a valid email address'.

I went ahead and activated anyway. Hoping there's a way to redeem this still somehow.

Re: Black Friday Deal

JoyLuck — Thu, 26 Nov 2020 16:26:13 GMT

@notsure wrote:
I couldn't sign up for the black friday deal, I get 'enter a valid email address'.

I went ahead and activated anyway. Hoping there's a way to redeem this still somehow.

Contact a moderator to have the promo applied.

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: Black Friday Deal

darlicious — Thu, 26 Nov 2020 16:32:11 GMT

@notsure

That message usually occurs when you havent typed out each letter in your email address. Try re-entering it.

Re: Black Friday Deal

Triguy — Thu, 26 Nov 2020 16:36:38 GMT

You could send a private message to a moderator.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437