topic Re: Current users online information in Get Support

Current users online information

HALIMACS — Wed, 05 Jan 2022 21:12:05 GMT

Hi all,

On the community homepage, we can see the current users online information by clicking on the Users Online heading by scrolling about 1/2 way down the page.

The question I have is, what do the two sets of numbers to the right of each user represent?

Re: Current users online information

Jb456 — Sat, 21 Nov 2020 15:59:59 GMT

@HALIMACS

On older thread below. Post by Oracle @NDesai

"That only appears on mobile site. I believe bed icon is active since time and clock icon is online since time. "

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/More-Moderators-Joined-the-Community/td-p/170756/highlight/true/page/3

Re: Current users online information

HALIMACS — Sat, 21 Nov 2020 16:15:08 GMT

Hi @Jb456

Interesting, on the mobile site those numbers DO show a bed and a clock beside each of them, but on non-mobile they're just stand-alone numbers with no descriptors.

So, what do the numbers actually represent? Does the first number represent minutes currently logged into the community session? If so, what does the 2nd number represent?

EDIT: So is it that the 1st number represents the total time logged in the current session and the 2nd number represents the time since the user last clicked on something in the current session.

Sound correct?

Re: Current users online information

computergeek541 — Sun, 22 Nov 2020 01:53:56 GMT

@HALIMACS wrote:
Hi all,

On the community homepage, we can see the current users online information by clicking on the Users Online heading by scrolling about 1/2 way down the page.

The question I have is, what do the two sets of numbers to the right of each user represent?

This relates to amount of time online and amount of time inactive while logged in. It's the other way around when it comes to the order on the mobile site (sleep time is first) but the opposite on the desktop site.

Re: Current users online information

HALIMACS — Sat, 21 Nov 2020 16:20:00 GMT

Thanks @computergeek541 for the clarification. Based on my numbers in recent minutes, that's exactly what it is.

Re: Current users online information

Jb456 — Sat, 21 Nov 2020 16:24:05 GMT

@HALIMACS go by what @computergeek541 said. I just searched quickly to pull that thread up.

If you really want 💯 answer you could always search the Khoros or Khoros atlas forums which is the software for these Public Mobile forums. I am sure it's somewhere on there that provides a description.

On another note. Not all users here display there online status. It can be changed in your settings 😉

Re: Current users online information

HALIMACS — Sat, 21 Nov 2020 16:23:48 GMT

@computergeek541 thanks for adding the difference between desktop & mobile presentation of those numbers. All clear now.

Re: Current users online information

HALIMACS — Sat, 21 Nov 2020 16:25:42 GMT

Hi @Jb456 , that's good additional info too. Thanks.