<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: PUK code in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-code/m-p/617162#M418691</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/162656"&gt;@Delbie&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What is the exact message?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here is a post from the Oracle &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/3757"&gt;@Luddite&lt;/a&gt;&amp;nbsp;from another post:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The following should help to delineate the various PIN messages that can occur:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network PIN blocked. Enter SIM network PUK."&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. As noted by&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/76732" target="_blank" rel="noopener"&gt;@Triguy&lt;/A&gt;&amp;nbsp;Samsung and/or your previous carrier can give you this.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network unlock PIN"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;“PIN unlock key (PUK)”&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is a SIM-specific code used to prevent unauthorised use of a SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted by submitting a ticket at:&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;A href="https://publicmobile.ca.ada.support/chat/" target="_blank" rel="noopener noopener noreferrer"&gt;https://publicmobile.ca.ada.support/chat/&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
    <pubDate>Thu, 19 Nov 2020 21:29:03 GMT</pubDate>
    <dc:creator>JoyLuck</dc:creator>
    <dc:date>2020-11-19T21:29:03Z</dc:date>
    <item>
      <title>PUK code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-code/m-p/617160#M418689</link>
      <description>&lt;P&gt;I can't get my PUK code&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 21:10:44 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-code/m-p/617160#M418689</guid>
      <dc:creator>Delbie</dc:creator>
      <dc:date>2022-01-05T21:10:44Z</dc:date>
    </item>
    <item>
      <title>Re: PUK code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-code/m-p/617161#M418690</link>
      <description>&lt;P&gt;Contact mods via chat bubble bottom right or private message..&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self"&gt;click here to private message&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 19 Nov 2020 21:27:39 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-code/m-p/617161#M418690</guid>
      <dc:creator>BeachNBeer</dc:creator>
      <dc:date>2020-11-19T21:27:39Z</dc:date>
    </item>
    <item>
      <title>Re: PUK code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-code/m-p/617162#M418691</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/162656"&gt;@Delbie&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What is the exact message?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here is a post from the Oracle &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/3757"&gt;@Luddite&lt;/a&gt;&amp;nbsp;from another post:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The following should help to delineate the various PIN messages that can occur:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network PIN blocked. Enter SIM network PUK."&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. As noted by&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/76732" target="_blank" rel="noopener"&gt;@Triguy&lt;/A&gt;&amp;nbsp;Samsung and/or your previous carrier can give you this.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network unlock PIN"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;“PIN unlock key (PUK)”&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is a SIM-specific code used to prevent unauthorised use of a SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted by submitting a ticket at:&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;A href="https://publicmobile.ca.ada.support/chat/" target="_blank" rel="noopener noopener noreferrer"&gt;https://publicmobile.ca.ada.support/chat/&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Thu, 19 Nov 2020 21:29:03 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-code/m-p/617162#M418691</guid>
      <dc:creator>JoyLuck</dc:creator>
      <dc:date>2020-11-19T21:29:03Z</dc:date>
    </item>
  </channel>
</rss>

