topic Re: reaching an actual person in Get Support

reaching an actual person

Ottoknut — Wed, 05 Jan 2022 21:10:27 GMT

How do I speak with a Public Mobile representitive?

Re: reaching an actual person

Triguy — Thu, 19 Nov 2020 15:04:49 GMT

You would need to submit a ticket to a moderator.

Here’s when and how to contact the Moderator Team:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: reaching an actual person

Jb456 — Thu, 19 Nov 2020 15:04:55 GMT

Everything is online. No phone support.

Two ways to reach them.

Or private message at link below

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

What is your question though? Maybe we can help if it's not account personal info related.

Re: reaching an actual person

HALIMACS — Thu, 19 Nov 2020 15:22:43 GMT

Hi @Ottoknut

Not to toot our own collective horns, but I think you'll find there are folks here on the community who are at least equally capable of responding to the majority of questions you may pose.

Give it a shot!!!