topic Re: Province wide in Get Support

Province wide

kat101 — Tue, 04 Jan 2022 18:33:26 GMT

I am considering bumping down my service to province wide. I do have a question though. If the person I am calling has my provinces area code say Ontario, but is visiting Quebec. Would I need to add a top up in order to call them? or would it still be considered part of my plan? Would like to make sure before changing my service on the 7th, as my husband travels regularly for work but I dont typically leave the province and have no intentions in the next 90 days.

Re: Province wide

CaNuCk07 — Fri, 03 Mar 2017 14:45:21 GMT

@kat101 This is still a good link! 😄

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Province-wide-Canada-wide-and-Long-Distance-Add-ons/ta-p/81459

Re: Province wide

Luddite — Fri, 03 Mar 2017 14:43:00 GMT

@CaNuCk07 wrote:
@kat101 Your husband would still be out of your calling area, om quebec cell towers, so you would need to get the calling long distsance package.

This is a good link.
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Province-wide-Canada-wide-and-Long-Distance-Add-ons/ta-p/81459

Dont' think this is correct. When you call an area code within your province that call is free. Whether the recipient receives the call while outside the province depends on their plan not yours.

Re: Province wide

CaNuCk07 — Fri, 03 Mar 2017 14:44:58 GMT

@Ludditeawesome to know!

Re: Province wide

kat101 — Fri, 03 Mar 2017 15:20:37 GMT

@Luddite Thats what I am hoping for. keep Canada Wide on his and province on mine.

@CaNuCk07 Thanks. i did read through the link before posting. It seems very focused on my location not nessarily his which is why I asked. Just trying to make sure that I can still call him if I need too even if he is out of the province.

@Mary_M Can the Mods make a comment on this before I change my acct please?

Re: Province wide

Mary_M — Fri, 03 Mar 2017 16:51:36 GMT

Hey @kat101

That is a good question! Technically, you should be able to place the call since you're calling a local number. However, your husband's plan need to include incoming calls while being in another province, or permit them - if his plan does not support this, the call won't go through on his end.

Does this make sense? 🙂

Mary

Re: Province wide

kat101 — Fri, 03 Mar 2017 17:10:20 GMT

@Mary_M I think so. So ideally, his plan would keep Canada wide, and I can downgrade to province wide and we shouldn't have any issues. Thank you.

Re: Province wide

Mary_M — Fri, 03 Mar 2017 17:18:08 GMT

Yes exactly, as long as you're calling a number within your local calling area, and his plan allows it, you shouldn't have any issues 🙂

Cheers! @kat101,

Mary

Re: Province wide

srlawren — Fri, 03 Mar 2017 18:57:01 GMT

Great description, @Mary_M

Re: Province wide

Mary_M — Fri, 03 Mar 2017 19:05:11 GMT

Thanks 😄 @srlawren