topic Re: Phone compatibility in Get Support

Phone compatibility

lanashirley7 — Wed, 05 Jan 2022 21:07:55 GMT

Hello, I would like to sign my daughter up with Public Mobile but I want to be sure the phone is compatible before I buy it. I'm considering a Samsung galaxy A50, A51, A70 or A71 but they are not in the list of compatible phones. Also, how can I find the imei number before buying it?

Re: Phone compatibility

Jb456 — Sun, 15 Nov 2020 15:46:10 GMT

They will work. The compatibility checker is updated manually and newer models are not on the list.

Re: Phone compatibility

Triguy — Sun, 15 Nov 2020 15:49:41 GMT

IMEI stands for International Mobile Equipment Identity. Your 15-digit IMEI number could come in handy if you need to track a lost phone. There are three ways to find your phone’s IMEI number:

Dial *#06#
Check the SIM card tray, or original box, for the number.
Remove your battery, underneath it you will find a white label with your IMEI number.

Re: Phone compatibility

Jb456 — Sun, 15 Nov 2020 15:51:22 GMT

@lanashirley7

A50

https://www.kimovil.com/en/frequency-checker/CA/samsung-galaxy-a50

A51

https://www.kimovil.com/en/frequency-checker/CA/samsung-galaxy-a51

A70

https://www.kimovil.com/en/frequency-checker/CA/samsung-galaxy-a70

A71

https://www.kimovil.com/en/frequency-checker/CA/samsung-galaxy-a71

You'll be fine with anyone but look through link some have more bands then others.

Enjoy your new purchase when you get it 🙂

Re: Phone compatibility

gpixel — Sun, 15 Nov 2020 16:02:58 GMT

@lanashirley7 you can ask the seller for the IMEI number. they will provide it to you

Re: Phone compatibility

Triguy — Sun, 15 Nov 2020 16:18:57 GMT

Here is a list of phone bands:

https://productioncommunity.publicmobile.ca/t5/Discussions/LTE-network-fundamentals/td-p/130581/page...

https://productioncommunity.publicmobile.ca/t5/Discussions/LTE-network-fundamentals/m-p/134356#M5822...

Re: Phone compatibility

geopublic — Sun, 15 Nov 2020 16:24:25 GMT

@lanashirley7 Any new Samsung A series phone sold by a Canadian retailer is compatible with Public Mobile. If you are going to purchase from a private seller or Kijiji be careful as the phone can be stolen or on contract and there is a possiblity that it will get blacklisted.

Re: Phone compatibility

lanashirley7 — Sun, 15 Nov 2020 16:49:23 GMT

Thank you for your help. Very much appreciated.

Re: Phone compatibility

lanashirley7 — Sun, 15 Nov 2020 16:50:49 GMT

Thank you for your help.

Re: Phone compatibility

Jasonsss — Mon, 16 Nov 2020 13:51:46 GMT

Any phone manufactured passed 2017 is compatible with all cell phone companies

Re: Phone compatibility

computergeek541 — Mon, 16 Nov 2020 18:58:06 GMT

@Jasonsss wrote:
Any phone manufactured passed 2017 is compatible with all cell phone companies

This statement is not correct. There are many phones that do not work at Public Mobile (even if made after 2017), and I also do not believe that there is any one single device that is compatble with every cell phone company in the world.